Chapter 7: Troubleshooting and Support
CPU1
DESIGNED IN USA
MAC CODE
IPMI CODE
BAR CODE
CM CODE
X13DAI-T
REV:1.00
BIOS
LICENSE
BT1
MH12
JPI2C1
JSD2JSD1
JS1
LEDPWR1
JF1
JPWR1
JPWR3
JPG1
JTP1
JPTG1
JL1
JVRM1
JVRM2
JTPM1
FANC
FAN6
FAN7
FAN5
FAN8
FAN9
FAN10
FANA
FAN1
FAN2
FAN3
FAN4
LAN
CTRL
AUDIO FP
USB8 (3.2)
P2_NVME0/1
(PWR I2C)
(SATA0~7)
I-SATA9
I-SATA8
USB0/1
(CLEAR CMOS)
USB6/7 (3.1)
P1-DIMMF1
P1-DIMME1
P1-DIMMH1
P1-DIMMG1
P2-DIMMD1
P2-DIMMB1
P2-DIMMA1
P2-DIMMC1
P1-DIMMB1
P1-DIMMA1
P1-DIMMD1
P1-DIMMC1
P2-DIMMG1
P2-DIMMH1
P2-DIMME1
P2-DIMMF1
VGA
(JPCIE1) P1 SLOT1 PCIe 5.0 x16
(JPCIE2) P2 SLOT2 PCIe 5.0 x16
(JPCIE3)
P1 SLOT3 PCIe 5.0 x16
(JPCIE4)
P2 SLOT4 PCIe 5.0 x16
(JPCIE6)
P2 SLOT6 PCIe 5.0 x8
(JPCIE5)
P1 SLOT5 PCIe 5.0 x16
BMC
(NVME ONLY)
M.2-C2
PCH
USB2/3 (3.1)
LAN1
USB4/5 (3.1)
LAN2
LEDPWR1
No Power
•
• Make sure that the power connector is connected to the power supply.
•
replace it.
•
•
No Video
If the power is on but you have no video, remove all add-on cards and cables.
Figure 7-3. Location of the MB Power LED
7.3 Troubleshooting Procedures
Use the following procedures to troubleshoot your system. If you have followed all of the
procedures below and still need assistance, refer to the Technical Support Procedures or
Returning Merchandise for Service sections in this chapter. Power down the system before
changing any non hot-swap hardware components.
General Technique
If you experience unstable operation or get no boot response, try:
1.
cards, from the motherboard. Make sure the motherboard is not shorted to the chassis.
Power up. If the system boots, check for memory errors and add-on card problems.