Why is the suprema BioLite Net Gateway fingerprint recognition not working?
If the fingerprint recognition on your Suprema Gateway isn't working, make sure that your finger and the fingerprint sensor are clean and dry. Wipe away any sweat, water, or dust. If your finger is injured, it might not be recognized correctly. If your finger is too dry, try breathing on it gently before trying again.
What to do if I've lost my suprema BioLite Net Gateway PIN?
If you've lost your PIN for the Suprema Gateway, contact your administrator to reset a normal user's PIN and then enter PIN again. If it is an administrator's PIN that is lost, contact your installer.
What to do if I cannot open a locked door with suprema BioLite Net after entering PIN?
If you can't open a locked door with your Suprema Gateway after entering your PIN and pressing OK, first check that you're entering the correct PIN. Also, make sure the PIN hasn't recently been changed. If you still can't open the door, ask an administrator to enter the PIN again.
How to fix a suprema BioLite Net Gateway that won't work when power is supplied?
If your Suprema Gateway isn't working even though it's receiving power: * If the terminal is apart from the bracket, it may not work due to the tamper switch. * Check the adapter or power connection cable.
What to do if Suprema Gateway fingerprint is registered but not recognized well?
If your fingerprint is registered on the Suprema Gateway but isn't being recognized well, try registering the fingerprint again, referring to ‘How to Register a fingerprint’. Recognition rates can vary depending on the characteristics of each fingerprint, so try registering a different fingerprint.
How to access administrator mode on suprema BioLite Net Gateway after losing the PIN?
Since in BioLite Net administrators are in charge of permitting the right of entrance, only the administrators can access the menu. If it is inevitable to access the administrator menu, it is possible to get a PIN issued in accordance with the predefined procedure. Ask your installer about the procedure to issue a password.
Why is the time displayed not correct on my suprema BioLite Net?
Even though BioLite Net includes an internal battery, the time could become incorrect due to the discharge of the internal battery if power has not been applied to the system for a long time. Refer to Date/Time configuration in order to adjust the time.
What to do if the Suprema Gateway locking device doesn't work when the door is closed?
The electrical locking device may have a problem. Ask your installer to get it examined.
Explains how to properly enroll and place fingerprints for accurate recognition.
Outlines the sequential steps for installing and configuring the BioLite Net system.
Describes various ways users can authenticate using fingerprints, PINs, or cards.
Guides on how to add new users to the BioLite Net system via terminal or card.
Configuration options for user authentication methods like fingerprint, security level, and template type.
Settings for connecting BioLite Net via Serial, Wiegand, or TCP/IP networks.
Provides solutions for common problems encountered with the BioLite Net device.
General| Type | Basic access control reader |
|---|---|
| Log capacity | 50000 |
| Certification | CE, FCC, KC |
| Product color | Black, Grey |
| Number of users | 5000 user(s) |
| Fingerprint reader | Yes |
| Authentication type | Access chip/card, Biometric, Password |
| International Protection (IP) code | IP65 |
| Display type | LCD |
| Maximum resolution | 128 x 64 pixels |
| PC connected | No |
| RS-485 ports | 1 |
| Supported network protocols | TCP/IP |
| Processor frequency | 400 MHz |
| Sustainability certificates | RoHS |
| Operating temperature (T-T) | -20 - 50 °C |
| DC current (max) | 1 A |
| DC voltage range | 12 - 12 V |
Weight and Dimensions| Depth | 40 mm |
|---|---|
| Width | 60 mm |
| Height | 185 mm |
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