Symbol MC3000 - User Manual

Other manuals for Symbol MC3000

Integrator Guide212 pages

Questions and Answers

C
Christine BeckAug 20, 2025
What to do if Symbol Handhelds mobile computer does not turn on?
- B
  Brenda RandallAug 20, 2025
  If your Symbol Handhelds mobile computer isn't turning on, there might be a few reasons. First, make sure the main battery is charged or replace it if needed. Another possibility is that the battery isn't installed correctly, so double-check its placement. If neither of those solves the issue, the system might have crashed. In that case, try performing a warm boot. If it still doesn't turn on, try a cold boot.
C
carlos67Aug 22, 2025
Why Symbol MC3000 Handhelds battery did not charge?
- M
  Mary RogersAug 22, 2025
  If your Symbol Handhelds mobile computer battery isn't charging, there are a few things to consider. The battery itself might be faulty and need replacement. If replacing the battery doesn't work, try performing a warm boot, and if that doesn't work, try a cold boot. Also, the battery won't charge if the ambient temperature is too low (below 32°F or 0°C) or too high (above 104°F or 40°C). Finally, ensure the mobile computer remains in the cradle to charge fully. A standard battery requires up to four hours, while an extended life battery needs up to six hours.
R
Richard ShieldsAug 25, 2025
Why does my Symbol Handhelds mobile computer turns itself off?
- A
  Amy McdowellAug 25, 2025
  If your Symbol Handhelds mobile computer turns itself off, it could be due to a few reasons. One reason is that the device is set to turn off after a period of inactivity, which can be set from one to five minutes. Another reason could be that the battery is depleted, so try recharging or replacing it. Finally, make sure the battery is properly inserted.
B
Brittany CalhounAug 26, 2025
What to do if Symbol MC3000 Handhelds mobile computer does not accept scan input?
- J
  Jessica ThomasAug 26, 2025
  If the Symbol Handhelds mobile computer does not accept scan input, first verify that a scanning application is loaded. Also, make sure that the bar code you are trying to scan is not damaged. Check that the distance between the scan window and the bar code is correct. Ensure the mobile computer is programmed to accept the type of bar code scanned. If a beep on a good decode is expected but not heard, verify the application settings. Lastly, check the battery level, as a low battery can cause the device to suspend operations.
W
William MejiaAug 27, 2025
What to do if during data communication no data was transmitted or transmitted data was incomplete on Symbol Handhelds?
- M
  Matthew WilliamsAug 28, 2025
  If, during data communication, no data was transmitted, or transmitted data was incomplete on your Symbol Handhelds mobile computer, ensure that the mobile computer remains in the cradle or connected to the host computer during the entire communication process. If it was removed, replace it in the cradle or reattach the cable and re-transmit.
P
perezandrewAug 29, 2025
What to do if tapping the window buttons or icons does not activate the corresponding feature on Symbol MC3000?
- R
  Ryan JohnsonAug 30, 2025
  If tapping the window buttons or icons does not activate the corresponding feature on your Symbol Handhelds mobile computer, it is possible that the touch screen is not calibrated correctly. In this case, re-calibrate the screen. If the issue persists, the system might have crashed, so try warm booting the system.
A
Angela RiosAug 31, 2025
What to do if a message appears stating that the Symbol MC3000 mobile computer memory is full?
- S
  Sean Owen DDSAug 31, 2025
  If your Symbol Handhelds mobile computer displays a message stating that the memory is full, try deleting unused memos and records. If necessary, save these records on the host computer. Also, remove unused applications from the mobile computer to free up memory.
C
Christine LongSep 2, 2025
Why Symbol Handhelds mobile computer does not emit sound?
- A
  amanda84Sep 2, 2025
  If your Symbol Handhelds mobile computer does not emit sound, it could be due to a low or turned-off volume setting. The device may also have a beeper-only configuration or an incorrect setting programmed into it.
L
lunabradleySep 4, 2025
What to do if my Symbol Handhelds mobile computer does not turn on?
- J
  Jamie FullerSep 4, 2025
  If your Symbol Handhelds mobile computer fails to power on, there are a few potential causes. First, ensure the main battery is adequately charged or replace it if necessary. Also, verify that the main battery is correctly installed. If the issue persists, try performing a warm boot. If that doesn't work, proceed with a cold boot to resolve a potential system crash.
P
Paul FrazierSep 6, 2025
Why does my Symbol Handhelds battery not charge?
- A
  Anthony MorganSep 6, 2025
  Several factors can prevent your Symbol Handhelds device battery from charging. The battery itself might have failed, requiring a replacement. Also, ensure the mobile computer remains in the cradle during charging, as removing it can interrupt the process. The Standard Battery needs about four hours to fully recharge, while the Extended Life Battery needs up to six hours. Lastly, extreme temperatures can impede charging; the battery won't charge if the ambient temperature is below 32°F (0°C) or above 104°F (40°C).

Summary

About This Guide

Service Information

If an equipment problem occurs, contact the appropriate regional Symbol Support Center.

Symbol Support Center

For service information, warranty information or technical assistance contact or call the Symbol Support Center.

Chapter 1. Getting Started

Accessories

Table 1-1 lists the MC3000 accessories.

Mobile Computer Startup

Install Main Battery

Procedure for installing the main battery into the mobile computer.

Battery Charging

Information on charging the main battery using cradles, cables, and chargers.

Spare Battery Charging

Chapter 2. Accessories

Cradles

Spare Battery Chargers

Single Slot Serial;USB Cradle

Describes how to set up and use the Single Slot Serial/USB cradle.

Universal Battery Charger (UBC) Adapter

Secure Device Card

Format an SD Card

Communication

Chapter 3. ActiveSync

Mobile Computer Setup

Installing ActiveSync

Instructions for downloading and installing ActiveSync on the host computer.

Setting Up an ActiveSync Connection on the Host Computer

Guide to establishing an ActiveSync connection on the host computer.

Setting up a Partnership

Procedure for setting up a synchronization partnership between devices.

Chapter 4. Software Installation on Development PC

Required System Configurations

Minimum host system requirements for SMDK and DCP.

DCP

Platform SDK

SMDK for eVC4

Chapter 5. Software Installation on Mobile Computer

ActiveSync

Copying Files

Steps for copying files to the mobile computer via ActiveSync.

Adding Programs

Chapter 6. Creating;Loading Hex Images

Starting Terminal Configuration Manager

Steps to launch TCM and its interface components.

Defining Script Properties

Procedure for defining script properties like mobile computer type and memory configuration.

Creating the Script for the Hex Image

Details on creating scripts for building hex images.

Building the Image

Process of building the hex image defined by the script.

Sending the Hex Image

Instructions for downloading the hex file to the mobile computer.

TCM Error Messages

IPL Error Detection

Creating a Splash Screen

Chapter 7. WLAN Configuration

Wireless Zero Configuration

Connect to a WLAN

Steps for connecting to an available wireless network.

Advanced Wireless Settings

WZC Information

Chapter 8. AirBEAM Smart

AirBEAM Package Builder

AirBEAM Smart Client

Configuring the AirBEAM Smart Client

Steps to configure AirBEAM Smart Client settings.

Server Tab

Synchronizing with the Server

Manual Synchronization

Automatic Synchronization

Chapter 9. Rapid Deployment Client

Rapid Deployment Window

Scanning RD Bar Codes

Describes how the mobile computer scans bar codes for configuration and downloads.

Chapter 10. Maintenance & Troubleshooting

Maintaining the Mobile Computer

Tips for trouble-free service and proper care of the mobile computer.

Troubleshooting

Provides solutions for potential problems during mobile computer operation.

Mobile Computer

Troubleshooting guide for common mobile computer issues.

Single Slot Serial;USB Cradle

Four Slot Charge Only Cradle

Four Slot Spare Battery Charger

UBC Adapter

Cables

Appendix A. Technical Specifications

Mobile Computer Technical Specifications

Summarizes technical specifications and operating environment.

Mobile Computer Pin-Outs

Laser Decode Ranges

Imager Decode Ranges

Summary

About This Guide

Service Information

If an equipment problem occurs, contact the appropriate regional Symbol Support Center.

Symbol Support Center

For service information, warranty information or technical assistance contact or call the Symbol Support Center.

Chapter 1. Getting Started

Accessories

Table 1-1 lists the MC3000 accessories.

Mobile Computer Startup

Install Main Battery

Procedure for installing the main battery into the mobile computer.

Battery Charging

Information on charging the main battery using cradles, cables, and chargers.

Spare Battery Charging

Chapter 2. Accessories

Cradles

Spare Battery Chargers

Single Slot Serial;USB Cradle

Describes how to set up and use the Single Slot Serial/USB cradle.

Universal Battery Charger (UBC) Adapter

Secure Device Card

Format an SD Card

Communication

Chapter 3. ActiveSync

Mobile Computer Setup

Installing ActiveSync

Instructions for downloading and installing ActiveSync on the host computer.

Setting Up an ActiveSync Connection on the Host Computer

Guide to establishing an ActiveSync connection on the host computer.

Setting up a Partnership

Procedure for setting up a synchronization partnership between devices.

Chapter 4. Software Installation on Development PC

Required System Configurations

Minimum host system requirements for SMDK and DCP.

DCP

Platform SDK

SMDK for eVC4

Chapter 5. Software Installation on Mobile Computer

ActiveSync

Copying Files

Steps for copying files to the mobile computer via ActiveSync.

Adding Programs

Chapter 6. Creating;Loading Hex Images

Starting Terminal Configuration Manager

Steps to launch TCM and its interface components.

Defining Script Properties

Procedure for defining script properties like mobile computer type and memory configuration.

Creating the Script for the Hex Image

Details on creating scripts for building hex images.

Building the Image

Process of building the hex image defined by the script.

Sending the Hex Image

Instructions for downloading the hex file to the mobile computer.

TCM Error Messages

IPL Error Detection

Creating a Splash Screen

Chapter 7. WLAN Configuration

Wireless Zero Configuration

Connect to a WLAN

Steps for connecting to an available wireless network.

Advanced Wireless Settings

WZC Information

Chapter 8. AirBEAM Smart

AirBEAM Package Builder

AirBEAM Smart Client

Configuring the AirBEAM Smart Client

Steps to configure AirBEAM Smart Client settings.

Server Tab

Synchronizing with the Server

Manual Synchronization

Automatic Synchronization

Chapter 9. Rapid Deployment Client

Rapid Deployment Window

Scanning RD Bar Codes

Describes how the mobile computer scans bar codes for configuration and downloads.

Chapter 10. Maintenance & Troubleshooting

Maintaining the Mobile Computer

Tips for trouble-free service and proper care of the mobile computer.

Troubleshooting

Provides solutions for potential problems during mobile computer operation.

Mobile Computer

Troubleshooting guide for common mobile computer issues.

Single Slot Serial;USB Cradle

Four Slot Charge Only Cradle

Four Slot Spare Battery Charger

UBC Adapter

Cables

Appendix A. Technical Specifications

Mobile Computer Technical Specifications

Summarizes technical specifications and operating environment.

Mobile Computer Pin-Outs

Laser Decode Ranges

Imager Decode Ranges

Symbol MC3000 Specifications

General

Brand	Symbol
Model	MC3000
Category	Handhelds
Language	English

Related product manuals

Symbol MC3000 - User Manual

Table of Contents

Other manuals for Symbol MC3000

Questions and Answers

Summary

About This Guide

Service Information

Symbol Support Center

Chapter 1. Getting Started

Accessories

Mobile Computer Startup

Install Main Battery

Battery Charging

Spare Battery Charging

Chapter 2. Accessories

Cradles

Spare Battery Chargers

Single Slot Serial;USB Cradle

Universal Battery Charger (UBC) Adapter

Secure Device Card

Format an SD Card

Communication

Chapter 3. ActiveSync

Mobile Computer Setup

Installing ActiveSync

Setting Up an ActiveSync Connection on the Host Computer

Setting up a Partnership

Chapter 4. Software Installation on Development PC

Required System Configurations

DCP

Platform SDK

SMDK for eVC4

Chapter 5. Software Installation on Mobile Computer

ActiveSync

Copying Files

Adding Programs

Chapter 6. Creating;Loading Hex Images

Starting Terminal Configuration Manager

Defining Script Properties

Creating the Script for the Hex Image

Building the Image

Sending the Hex Image

TCM Error Messages

IPL Error Detection

Creating a Splash Screen

Chapter 7. WLAN Configuration

Wireless Zero Configuration

Connect to a WLAN

Advanced Wireless Settings

WZC Information

Chapter 8. AirBEAM Smart

AirBEAM Package Builder

AirBEAM Smart Client

Configuring the AirBEAM Smart Client

Server Tab

Synchronizing with the Server

Manual Synchronization

Automatic Synchronization

Chapter 9. Rapid Deployment Client

Rapid Deployment Window

Scanning RD Bar Codes

Chapter 10. Maintenance & Troubleshooting

Maintaining the Mobile Computer

Troubleshooting

Mobile Computer

Single Slot Serial;USB Cradle

Four Slot Charge Only Cradle

Four Slot Spare Battery Charger

UBC Adapter

Cables

Appendix A. Technical Specifications

Mobile Computer Technical Specifications

Mobile Computer Pin-Outs

Laser Decode Ranges

Imager Decode Ranges

Summary

About This Guide

Service Information

Symbol Support Center

Chapter 1. Getting Started