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10 Support
DMS3-CTC-25-282 v1.0
10.2 Ethernet connection troubleshooting
Ethernet LED does not light up
Make sure that:
• The Ethernet cable is correctly connected to the Ethernet port on your TG789vac v2 and your computer.
• You are using the correct cable type for your Ethernet equipment, that is at least UTP CAT5 with RJ-45 connectors.
For the Gigabit Ethernet ports you need at least CAT5E, but it is recommended to use CAT6.