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10 Support
DMS3-CTC-25-282 v1.0
10.4 Voice over IP troubleshooting
Introduction
If you cannot make or receive any phone calls via your TG789vac v2, try the suggested solutions in this section.
Calling over VoIP
If you have problems calling via VoIP, check whether:
• Your phone is correctly connected to the TG789vac v2.
• Your phone number, user name, and password are configured correctly.
• The registrar’s and proxy server’s IP address and port number are configured correctly.
•The Power, Broadband and Vo i c e LEDs are on.
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