Do you have a question about the Tecnomac ChillTouch and is the answer not in the manual?
Basic operational details and saved programs.
How to switch the machine on and off or put it in standby.
Guide to choosing the display language.
Procedure to secure the display with a password.
Steps for configuring the system's date and time.
Setting time parameters for 24, 48, or 72-hour cycles.
Summary of positive chilling programs and their applications.
Step-by-step guide to running a manual positive chilling operation.
Summary of negative chilling (freezing) programs and their uses.
Step-by-step guide to running a manual negative chilling operation.
How to save completed chilling or freezing cycles as programs.
Method to modify the cell temperature during preservation.
Instructions for performing a manual defrost of food items.
Guide for setting up and running a timed defrost cycle.
Further details on programmed thawing, including phase settings and ventilation control.
Steps to operate the manual cycle for hardening ice cream.
Guide to manually setting up and running a preservation cycle.
How to enter the interface for creating and managing programs.
Detailed steps for creating a new chilling cycle program.
Instructions for creating a new thawing cycle program.
Further steps for thawing programs, including saving or deleting.
Guide to creating a new preservation cycle program.
How to view the archive of saved programs.
Instructions for executing pre-saved programs.
How to navigate to the machine's utility functions menu.
How to lock the touch screen with a password.
Viewing and exporting stored alarm data.
How to manually initiate a defrosting cycle.
Guide for running the drying cycle to remove humidity.
Instructions for operating the ozone sanitization cycle.
Customizing the number of icons displayed on the main menu.
Overview of how alarm notifications appear.
Details on serious alarms, their impact, and required actions.
Information on average alarms, their implications, and required actions.
Explanation of pre-alarm conditions and their potential indicators.
How to retrieve machine data for assistance.
A list of specific alarm codes, their causes, effects, and solutions.
Further details on alarm codes, their causes, effects, and solutions.


