8.1 Warranty
8 Appendix
8.1 Warranty
Thorlabs warrants material and production of the PM100D for a period of 24 months
starting with the date of shipment. During this warranty period Thorlabs will see to
defaults by repair or by exchange if these are entitled to warranty.
For warranty repairs or service the unit must be sent back to Thorlabs or to a place
determined by Thorlabs. The customer will carry the shipping costs to Thorlabs, in
case of warranty repairs Thorlabs will carry the shipping costs back to the customer.
If no warranty repair is applicable the customer also has to carry the costs for back
shipment.
In case of shipment from outside EU duties, taxes etc. which should arise have to be
carried by the customer.
Thorlabs warrants the hard- and software determined by Thorlabs for this unit to
operate fault-free provided that they are handled according to our requirements.
However, Thorlabs does not warrant a fault free and uninterrupted operation of the
unit, of the soft- or firmware for special applications nor this instruction manual to be
error free. Thorlabs is not liable for consequential damages.
Restriction of warranty
The warranty mentioned before does not cover errors and defects being the result of
improper treatment, software or interface not supplied by us, modification, misuse or
operation outside the defined ambient stated by us or unauthorized maintenance.
Further claims will not be consented to and will not be acknowledged. Thorlabs does
explicitly not warrant the usability or the economical use for certain cases of
application.
Thorlabs reserves the right to change this instruction manual or the technical data of
the described unit without notice.
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