Toro Groundsmaster 4500-D Series - Chapter 3:Troubleshooting; GEARS - the Systematic Approach to Defining, Diagnosing and Solving Problems; Assess Performance; Evaluate Potential Causes

GEARS–TheSystematicApproachtoDening,
DiagnosingandSolvingProblems
GatherInformation
•Informationreportedbythecustomer
•Informationobservedbyyou
•Establishthewhat,whereandwhenoftheissue
EvaluatePotentialCauses
•Considerpossiblecausesoftheproblemtodevelopahypothesis
•Narrowdownthefocusoftheproblem
AssessPerformance
•Ensureyouhaveallthenecessarytoolsfortesting
•Testallpotentialcausesofthefailure
•Reevaluateandcreateanewhypothesisifnecessary
Repair
•Returntheunittoservicebyrepairing,rebuildingorreplacing
SolutionConrmation
•Didtheissuegoaway
•Wastherootcauseoftheissuecorrectlyrepaired
•Arethereanyothernewsymptoms
Troubleshooting:Page3–2
Groundsmaster
®
4500-D/4700-D
19245SLRevA