Juno Series Handhelds User Guide 85
Keypad issues
Memory card issues
The screen is hard to
see.
The backlight level needs
to be adjusted.
Open the Backlight control and then adjust the backlight
level (see Backlight, page 37).
The backlight is off. Tap the screen to turn on the backlight.
You are unable to see parts
o
f an application windows
when the screen is in
landscape orientation.
Some applications are designed for portrait orientation
only. To view the entire application window, change the
screen display to portrait.
The selected display theme
d
oes not have enough
contrast.
Select the High-Contrast display theme. Tap / Settings /
Personal / To
day, select the High-Contrast theme and then
tap
OK.
Problem Cause Solution
Pressing the
ap
plication key does
not activate the
function shown on
the softkey above it.
The hardware application
key h
as been programmed
to run another program or
to perform another action.
Do one of the following:
• Tap the touchscreen softkey to activate the
function
shown on the softkey.
• Re-program the application key to perform
the same
action as the touchscreen softkey. To do this, tap /
Settings / Pe
rsonal / Buttons, select the button to
reprogram and then select <Left Softkey> or <Right
Softkey>.
Problem Cause Solution
The handheld does not
recognize a memory
card.
The handheld does not
support SDIO (SD
input/output) cards.
Use a microSD or microSDHC memory card.
Files on the memory card
are n
ot visible or are not
able to be opened.
Files have been encrypted
on another device and have
a .menc file extension.
Remove encryption from the files (see Encrypting files
on memory cards, page 25).
Problem Cause Solution
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