10-1
10 Troubleshooting
This chapter explains the following topics:
Regular Maintenance ....................................................................................................................................... 10-2
Cleaning ................................................................................................................................................. 10-2
Cleaning Glass Platen ........................................................................................................................... 10-2
Cleaning Slit Grass ................................................................................................................................ 10-3
Cleaning the inside of the Machine ........................................................................................................ 10-4
Toner Container Replacement ............................................................................................................... 10-7
Loading Paper ..................................................................................................................................... 10-10
Using the Maintenance Menu ......................................................................................................................... 10-11
Troubleshooting ............................................................................................................................................. 10-12
Solving Malfunctions ............................................................................................................................ 10-12
Machine Operation Trouble ................................................................................................................. 10-12
Printed Image Trouble ......................................................................................................................... 10-15
Responding to Messages .................................................................................................................... 10-18
Clearing Paper Jams ..................................................................................................................................... 10-30
Jam Location Indicators ....................................................................................................................... 10-30
Remove any jammed paper in Cassette 1 ........................................................................................... 10-31
Remove any jammed paper in Cassette 2 ........................................................................................... 10-33
Remove any jammed paper in Cassette 3 ........................................................................................... 10-35
Remove any jammed paper in the Multipurpose Tray ......................................................................... 10-37
Remove any jammed paper inside of the Machine .............................................................................. 10-38
Remove any jammed paper in Rear Cover .......................................................................................... 10-42
Remove any jammed paper in the Document Processor .................................................................... 10-46
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