Triumph Adler P-3521

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10-32

Troubleshooting > Clearing Paper Jams

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Table of Contents3
Overview10
Machine Features11
Color and Image Quality Functions15
Basic Color Modes15
Adjusting Image Quality and Color16
Guides Provided with the Machine17
About the Operation Guide (this Guide)19
Structure of the Guide19
Conventions Used in this Guide20
Menu Map22
Legal and Safety Information32
Notice33
Safety Conventions in this Guide33
Environment34
Precautions for Use35
Laser Safety (Europe)36
Legal Restriction on Copying/Scanning37
En Iso 777937
Ek1-Itb 200037
Wireless Connection (Mexico Only)37
Security Precautions When Using Wireless LAN (if Equipped)37
Limited Use of this Product (if Equipped)38
Legal Information39
Energy Saving Control Function45
Automatic 2-Sided Print Function45
Resource Saving - Paper45
Environmental Benefits of "Power Management45
Energy Star (ENERGY STAR®) Program45
Installing and Setting up the Machine46
Part Names (Machine Exterior)47
Part Names (Connectors/Interior)49
Part Names (with Optional Equipments Attached)51
Connecting the Machine and Other Devices52
Connecting Cables53
Connecting LAN Cable53
Connecting USB Cable54
Connecting the Power Cable54
Power On/Off55
Power on55
Power off55
Using the Operation Panel56
Operation Panel Keys56
Operation Method58
Check the Original and Paper Settings59
Help Screen59
Login/Logout60
Login60
Logout61
Default Settings of the Machine62
Setting Date and Time62
Network Setup63
Configuring the Wired Network63
Configuring the Wireless Network65
Setting Wi-Fi Direct69
Energy Saver Function71
Sleep71
Auto Sleep72
Sleep Rules (Models for Europe)72
Sleep Level (Energy Saver and Quick Recovery) (Models Except for Europe)73
Power off Rule (Models for Europe)73
Quiet Mode74
Installing Software75
Software on DVD (Windows)75
Installing Software in Windows76
Uninstalling the Software82
Installing Software in Mac Computer83
Setting TWAIN Driver85
Setting WIA Driver87
Checking the Counter88
Additional Preparations for the Administrator89
Sending Documents to a PC89
Strengthening the Security89
Embedded Web Server RX90
Accessing Embedded Web Server RX91
Changing Security Settings92
Changing Device Information94
E-Mail Settings96
Registering Destinations100
Transferring Data from Our Other Products101
Migrating the Address Book101
Preparation before Use107
Loading Paper108
Precaution for Loading Paper108
Selecting the Paper Feeder Units109
Loading in the Cassette110
Precautions for Outputting Paper113
Paper Stopper113
Preparation for Sending a Document to a Shared Folder in a PC114
Making a Note of the Computer Name and Full Computer Name114
Making a Note of the User Name and Domain Name115
Creating a Shared Folder, Making a Note of a Shared Folder116
Configuring Windows Firewall119
Registering Destinations in the Address Book124
Adding a Destination (Address Book)124
Adding a Destination on One Touch Key (One Touch Key)131
Printing from PC133
Printer Driver Properties Screen134
Displaying the Printer Driver Help135
Changing the Default Printer Driver Settings (Windows 8.1)135
Printing from PC136
Printing on Standard Sized Paper136
Printing on Non-Standard Sized Paper138
Canceling Printing from a Computer140
Printing from the Handheld Device141
Printing by Airprint141
Printing by Google Cloud Print141
Printing by Mopria141
Printing with Wi-Fi Direct141
Printing Data Saved in the Printer142
Specifying the Job Box from a Computer and Storing the Job142
Printing Documents from Private Print Box143
Deleting the Documents Stored in the Private Print Box143
Printing Document from Stored Job Box144
Deleting the Documents Stored in the Stored Job Box145
Printing Document from Quick Copy Box146
Deleting the Documents Stored in the Quick Copy Box146
Printing Document from Proof and Hold Box147
Deleting the Documents Stored in the Proof and Hold Box148
Monitoring the Printer Status (Status Monitor)149
Accessing the Status Monitor149
Exiting the Status Monitor149
Quick View State149
Printing Progress Tab150
Paper Tray Status Tab150
Toner Status Tab150
Alert Tab151
Status Monitor Context Menu151
Status Monitor Notification Settings152
Configuration Tool153
Accessing the Configuration Tool153
Exiting the Configuration Tool154
Configuration Tool Settings Screen155
Operation on the Machine158
Loading Originals159
Placing Originals on the Platen159
Loading Originals in the Document Processor160
Loading Paper in the Multipurpose Tray162
Program165
Registering Programs165
Recalling Program166
Overwriting Program167
Deleting Program167
Select Key Settings168
Copying169
Basic Operation169
Canceling Jobs170
Frequently-Used Sending Method171
Sending Document Via E-Mail172
Configuring Settings before Sending172
Sending Scanned Document Via E-Mail172
Sending Document to Desired Shared Folder on a Computer (Scan to PC)173
Configuring Settings before Sending173
Sending Document to Desired Shared Folder on a Computer173
Sending Document to Folder on an FTP Server (Scan to FTP)175
Configuring Settings before Sending175
Sending Document to Folder on an FTP Server175
Scanning Using TWAIN or WIA177
Configuring Settings before Sending177
Scanning Document Using Application177
Useful Sending Method178
WSD Scan179
Installing Driver Software179
WSD Scan180
Using Fax Server to Send a Fax (Fax Server Transmission)182
Configuring Settings before Sending182
Using Fax Server to Send a Fax182
Sending to Different Types of Destinations (Multi Sending)184
Send to Me (E-Mail)185
Sending a Document to the Mail Address of the Logged in User185
Canceling Sending Jobs186
Handling Destination187
Specifying Destination187
Choosing from the Address Book187
Choosing from the External Address Book188
Choosing from the One Touch Key189
Checking and Editing Destinations190
Confirmation Screen of Destinations191
Recall191
How to Use the FAX Function192
Using Document Boxes193
What Is Job Box193
What Is Removable Memory Box193
What Is Sub Address Box/Polling Box193
Operating Using Removable USB Memory194
Printing Documents Stored in Removable USB Memory194
Saving Documents to USB Memory (Scan to USB)196
Check the USB Memory Information197
Removing USB Memory197
Using Various Functions198
Functions Available on the Machine199
About Functions Available on the Machine199
How to Select Functions199
Copy200
Send201
Removable Memory (Store File, Printing Documents)202
Functions204
Paper Selection205
Collate206
Duplex206
Zoom209
Combine211
Original Size213
Original Orientation213
Mixed Size Originals214
Original Image214
Density215
Ecoprint215
Continuous Scan215
File Name Entry216
Job Finish Notice216
Priority Override216
Color Selection217
Sharpness217
Contrast218
Background Density Adj. (Background Density Adjustment)218
Skip Blank Page219
Scan Resolution219
Sending Size220
File Format221
Subject/Body225
Duplex (2-Sided Original)225
FTP Encrypted TX226
File Separation226
Storing Size227
Encrypted PDF227
JPEG/TIFF Print228
XPS Fit to Page228
Checking Job Status230
Details of the Status Screens232
Checking Job History236
Sending the Log History240
Job Operation241
Pause and Resumption of Jobs241
Canceling of Jobs241
Device/Communication242
Checking the Remaining Amount of Toner and Paper (Paper/Supplies)243
Setup and Registration (System Menu)244
System Menu245
Operation Method245
System Menu Settings246
Report248
System/Network250
User/Job Account261
User Property261
Common Settings262
Copy275
Printer276
Send278
Fax278
Document Box279
Fax279
Edit Destination280
Adjust/Maint281
User Authentication and Accounting (User Login, Job Accounting)282
Overview of User Login Administration283
Managing the Job Account from PC283
Enabling User Login Administration284
Setting User Login Administration286
Authentication Security286
Adding a User (Local User List)287
Changing User Properties289
User Login Administration for Printing292
Managing the Users to Scan Using TWAIN293
Managing the Users to Scan Using WIA294
Managing the Users that Send Faxes from a PC295
Group Authorization Settings296
Guest Authorization Set297
Obtain NW User Property300
ID Card Settings301
PIN Login Settings302
Using User Login Administration303
Login/Logout303
Overview of Job Accounting304
To Manage the Number of Sheets Used on Jobs Printed from a PC304
Enabling Job Accounting305
Job Accounting Access306
Setting an Account307
Adding an Account307
Restricting the Use of the Machine309
Editing an Account310
Deleting an Account311
Job Accounting for Printing312
Job Accounting for Scan Using TWAIN313
Job Accounting for Scan Using WIA314
Job Accounting for the FAX Transmitted from a Computer315
Configuring Job Accounting316
Default Setting316
Counting the Number of Pages Printed317
Print Accounting Report318
Using Job Accounting319
Login/Logout319
Unknown User Settings320
Unknown ID Job320
Registering Information for a User Whose ID Is Unknown321
10 Troubleshooting322
Regular Maintenance323
Cleaning323
Cleaning Glass Platen323
Cleaning Slit Grass324
Cleaning the Inside of the Machine325
Toner Container Replacement328
Loading Paper331
Using the Maintenance Menu332
Troubleshooting333
Solving Malfunctions333
Machine Operation Trouble333
Printed Image Trouble336
Responding to Messages339
Clearing Paper Jams351
Jam Location Indicators351
Remove any Jammed Paper in Cassette 1352
Remove any Jammed Paper in Cassette 2354
Remove any Jammed Paper in Cassette 3356
Remove any Jammed Paper in the Multipurpose Tray358
Remove any Jammed Paper Inside of the Machine359
Remove any Jammed Paper in Rear Cover363
Remove any Jammed Paper in the Document Processor367
11 Appendix369
Optional Equipment370
Overview of Optional Equipment370
Optional Applications374
Starting Application Use374
Checking Details of Application375
Character Entry Method376
Using the Keys376
Selecting Type of Characters377
Characters that Can be Entered Using the Numeric Keys377
Entering Symbols378
Entering Characters378
Entering Using the Character Selection Screen380
Paper381
Basic Paper Specifications381
Choosing the Appropriate Paper382
Special Paper385
Specifications389
Machine389
Copy Functions390
Printer Functions391
Scanner Functions391
Document Processor392
Paper Feeder392
Glossary393
Index398

Triumph Adler P-3521 - Page 353

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