Troubleshooting
Problem Possible cause Remedy
No response upon switching on
of the system.
•
Fuse blown.
•
No electric power at power
outlet.
•
Check fuses.
•
Check power outlet.
No communication with
machine.
•
Invalid COM port selection.
•
Communication cable defect.
•
COM: port is in use by
another program.
•
Change selection.
•
Check cable.
•
Close this program, or change
the COM port.
Connection to machine
frequently interrupted.
•
Electromagnetic emissions.
•
Make sure that machine and
computer are connected to
the same electric circuit; the
original cable lengths should
not be exceeded.
Offsets between engraving jobs
and cutting line.
•
Speed too high.
•
Reduce speed.
Other faults.
•
Contact Technical Support.
ENGLISH (Translation) 99
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