Chapter 7 ___________________________________________________________ Troubleshooting 
VAISALA_______________________________________________________________________ 99 
Warning and Alarm Messages 
This section describes different warning and alarm messages. 
Table 21  CL31 Status, Warnings 
Status Message Info  Reason  Instructions 
Window contamination 
warning (appears from time 
to time and lasts < 5 min) 
Usually drizzle drops on the 
window. 
The blower will clean the window. 
If clouds are detected, the height 
information is correct. If no clouds 
are detected, it is possible that high 
clouds are missed. 
Window contamination 
warning (continuous) 
Bird droppings, leaves, dust etc. 
have contaminated the window. 
Clean the window. 
Battery low warning  The unit has been powered too 
long using the backup battery. 
Connect the line voltage or replace 
the battery. 
  Recharging of the battery has 
failed. 
If the battery is old, replace it. If the 
battery is OK, check the operation of 
Ceilometer Engine Board CLE321. 
Transmitter expires warning  Laser diode is too old.  Replace Transmitter CLT321. The 
measurement data is valid, but it is 
possible that some clouds are 
missed. 
High humidity warning 
(option) 
Relative humidity > 85 %. Water 
has been condensed inside the 
ceilometer. Leakage in the 
enclosure or leakage in the door.
Take the ceilometer inside, open the 
maintenance door and let it dry in a 
warm air conditioned place. 
Condensed water on optical surface 
may disturb the measurement. There 
is a danger of short circuits. 
Blower failure warning  Blower cable is not connected.  Check that the blower cable is 
connected. 
  Window blower circuit breaker is 
not ON. 
Check that the window blower circuit 
breaker is ON. 
  Line voltage level is not correct.  Check that the line voltage is present 
and correct. 
  Blower is stuck.  Check if visible obstacles disable 
blower operation. 
  Blower is damaged.  Replace the blower. 
Humidity sensor failure 
warning (option) 
Humidity sensor is not 
connected. 
Connect the humidity sensor or 
disable the option in the software. 
  Humidity sensor is damaged.  Contact technical support and send 
the ceilometer CL31 to Service 
Center for the humidity sensor to be 
replaced. 
Heater fault warning  Window blower circuit breaker is 
not ON. 
Check that the window blower circuit 
breaker is ON.  
  Line voltage level is not correct.  Check that the line voltage is present 
and correct. 
  Heater is damaged.  Replace the heater. 
High background radiance 
warning 
Direct sunlight.  In case there are no alarms, the 
measurements are ok. If there is an 
alarm, the measurements are invalid.
Ceilometer Engine Board 
failure warning 
Non-critical fault in Ceilometer 
Engine Board CLE321. 
Replace Ceilometer Engine Board 
CLE321. 
Battery failure warning  Battery is dead.  Replace the battery.