Chapter 1 ________________________________________________________ General Information
VAISALA_______________________________________________________________________ 15
proves however to be defective in workmanship or material within the
period herein provided Vaisala undertakes to the exclusion of any other
remedy to repair or at its own option replace the defective Product or part
thereof free of charge and otherwise on the same conditions as for the
original Product or part without extension to original warranty time.
Defective parts replaced in accordance with this clause shall be placed at
the disposal of Vaisala.
Vaisala also warrants the quality of all repair and service works
performed by its employees to products sold by it. In case the repair or
service works should appear inadequate or faulty and should this cause
malfunction or nonfunction of the product to which the service was
performed Vaisala shall at its free option either repair or have repaired or
replace the product in question. The working hours used by employees of
Vaisala for such repair or replacement shall be free of charge to the
client. This service warranty shall be valid for a period of six (6) months
from the date the service measures were completed.
This warranty is however subject to following conditions:
a) A substantiated written claim as to any alleged defects shall have been
received by Vaisala within thirty (30) days after the defect or fault
became known or occurred, and
b) the allegedly defective Product or part shall, should Vaisala so require,
be sent to the works of Vaisala or to such other place as Vaisala may
indicate in writing, freight and insurance prepaid and properly packed
and labelled, unless Vaisala agrees to inspect and repair the Product or
replace it on site.
This warranty does not however apply when the defect has been caused
through
a) normal wear and tear or accident;
b) misuse or other unsuitable or unauthorized use of the Product or
negligence or error in storing, maintaining or in handling the Product or
any equipment thereof;
c) wrong installation or assembly or failure to service the Product or
otherwise follow Vaisala's service instructions including any repairs or
installation or assembly or service made by unauthorized personnel not
approved by Vaisala or replacements with parts not manufactured or
supplied by Vaisala;
d) modifications or changes of the Product as well as any adding to it
without Vaisala's prior authorization;
e) other factors depending on the Customer or a third party.
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