Customer Information
1. This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On
the bottom of this equipment is a label that contains, among other information, a product identifier in the
format US: AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.
2. A plug and jack used to connect this equipment to the premises wiring and telephone network must
comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant
telephone cord and modular plug is provided with this product. It is designed to be connected to a
compatible modular jack that is also compliant. See installation instructions for details.
3. If this equipment [US: DQ1DL01BM505NR3] causes harm to the telephone network, the telephone
company will notify you in advance that temporary discontinuance of service may be required. But if
advance notice is not practical, the telephone company will notify the customer as soon as possible. Also,
you will be advised of your right to file a complaint with the FCC if you believe it is necessary.
4. The telephone company may make changes in its facilities, equipment, operations or procedures that
could affect the operation of the equipment. If this happens, the telephone company will provide advance
notice in order for you to make necessary modifications to maintain uninterrupted service.
5. If trouble is experienced with this equipment [US: DQ1DL01BM505NR3], for repair or warranty
information, Service can be facilitated through our office at:
U.S. Agent Company name: DQ Technology, Inc.
Address: 5111 Johnson Drive, Pleasanton, CA 94588, USA
Telephone: +1 925 730 3940
Email: support@visionnetusa.com
If the equipment is causing harm to the telephone network, the telephone company may request that you
disconnect the equipment until the problem is resolved.
6. Please follow instructions for repairing if any (e.g. battery replacement section); otherwise do not alternate
or repair any parts of device except specified. For repair procedures, follow the instructions outlined under
the limited warranty.
7. Connection to party line service is subject to state tariffs. Contact the state public utility commission,
public service commission or corporation commission for information.
8. If your home has specially wired alarm equipment connected to the telephone line, ensure the installation
of this equipment does not disable your alarm equipment. If you have questions about what will disable
alarm equipment, consult your telephone company or a qualified installer.
9. If the telephone company requests information on what equipment is connected to their lines, inform them
of:
a) The ringer equivalence number[ 0.1B]
b) The USOC jack required [RJ11C]
c) Facility Interface Codes ("FIC") [METALLIC]
d) Service Order Codes ("SOC") [9.0Y]
e) The FCC Registration Number [US: DQ1DL01BM505NR3]
10. The REN is used to determine the number of devices that may be connected to a telephone line.
VisionNet M504 / M505N R3 Page 58 of 62 User Manual Rev 0.1c
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