• Loaner equipment
• Service agreements
• Service training
• Replacement service parts
• Product service
For information on any of these services, call the Welch Allyn Service Center nearest you.
Service loaners
For warranty or non-warranty repairs not covered under a support agreement, loaners are
available for a nominal charge, subject to availability. Payment is required prior to shipment for all
loaners not covered under a support agreement. The loaner fee can be found on the Welch Allyn
loaner price list.
Welch Allyn Service Centers that provide repair service for this product can, on request, loan a
device for use while the device is being repaired. Loaned devices are provided free of charge for
products repaired while under a support agreement that includes a free loaner provision.
Loaner equipment for the individual component modules is not available.
Service options
Partners in Care service agreements
While product warranties provide basic assurance of Welch Allyn hardware quality, they may not
include the full range of services and support you need. Welch Allyn offers premium service and
support through our Partners in Care program. Whether you service your own devices and require
a minimum of support or rely on us to service your device, Welch Allyn provides a program that will
meet your needs. For more information visit our web site at www.welchallyn.com or call your sales
representative.
Warranty service
All repairs on products under warranty must be performed or approved by Welch Allyn. Refer all
warranty service to Welch Allyn Product Service or another authorized Welch Allyn Service
Center. Obtain a Return Material Authorization (RMA) number for all returns to Welch Allyn
Product Service.
Caution Unauthorized repairs will void the product warranty.
Non-warranty service
Welch Allyn product service and authorized service centers support non-warranty repairs. Contact
any Welch Allyn regional service center for pricing and service options.
Welch Allyn offers modular repair parts for sale to support non-warranty service. This service must
be performed only by qualified end-user biomedical/clinical engineers using this service manual.
Monitor service training is available from Welch Allyn for biomedical/clinical engineers. For
information, go to www.welchallyn.com/support/technical/monitoring_suppt_training.htm.
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Overview Welch Allyn Vital Signs Monitor 6000 Series™
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