Xerox B1022

6
Xerox
®
B1022 Multifunction Printer
User Guide
General Troubleshooting ...................................................................................................... 120
Restarting the Printer ..................................................................................................... 120
Printer Fails to Power On ................................................................................................ 120
Printer Resets or Powers Off Frequently .......................................................................... 120
Document Prints from the Wrong Tray ........................................................................... 121
Automatic 2-Sided Printing Problems ............................................................................. 121
Paper Tray Fails to Close................................................................................................. 121
Printing Takes Too Long ................................................................................................. 122
Print Job Fails to Print..................................................................................................... 122
Printer Makes Unusual Noises ........................................................................................ 123
Condensation has Formed Inside the Printer .................................................................. 123
Toner Cartridge Status Messages ................................................................................... 124
Drum Cartridge Status Messages ................................................................................... 124
Paper Jams .......................................................................................................................... 125
Minimizing Paper Jams .................................................................................................. 125
Locating Paper Jams ...................................................................................................... 126
Clearing Paper Jams ...................................................................................................... 127
Troubleshooting Paper Jams .......................................................................................... 141
Print-Quality Problems.......................................................................................................... 143
Controlling Print Quality................................................................................................. 143
Solving Print-Quality Problems ....................................................................................... 143
Copy and Scan Problems...................................................................................................... 147
Getting Help ........................................................................................................................ 148
Control Panel Messages ................................................................................................. 148
Using the Integrated Troubleshooting Tools .................................................................. 148
Available Information Pages .......................................................................................... 149
Online Support Assistant................................................................................................ 150
More Information .......................................................................................................... 150
A Specifications........................................................................................................................ 151
Printer Configurations and Options ...................................................................................... 152
Available Configurations ................................................................................................ 152
Standard Features.......................................................................................................... 153
Physical Specifications ......................................................................................................... 155
Weights and Dimensions................................................................................................ 155
Physical Specifications for Standard Configuration......................................................... 156
Clearance Requirements ................................................................................................ 156
Environmental Specifications ............................................................................................... 157
Temperatures................................................................................................................. 157
Relative Humidity .......................................................................................................... 157
Elevation ....................................................................................................................... 157
Electrical Specifications........................................................................................................ 158
Power Supply Voltage and Frequency............................................................................. 158
Power Consumption ....................................................................................................... 158
Performance Specifications .................................................................................................. 159
Printer Warm-up Times .................................................................................................. 159