138 6 Troubleshooting
Paper Jams Behind the Fuser Unit
1. Push down the levers on both sides of the
fuser unit toward the back of the printer,
and remove the jammed paper.
Important
• The fuser is hot. Do not touch any parts other than the
levers. Otherwise, you can get burnt.
• When removing the jammed paper, do not touch the
intermediate transfer belt. Scratches, dirt, or oil from
your hands can reduce print quality.
2. Place the levers on both sides of the fuser
unit to their original positions.
3. Close the front cover.
Important
• When closing the front cover, be careful not to get your
fingers caught between (the left, right, top, or bottom
edge of) the cover and the printer.
Paper Jams in the Duplex Unit
1. Remove the jammed paper.
Important
• Some areas on the duplex unit is hot. Do not touch the
area with the "CAUTION" label on the top left.
Otherwise, you can get burnt.
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