202 7 Maintenance
7.11 Cleaning the Printer
This section explains how to clean the printer to keep it in good condition and to ensure 
optimum print quality.
CAUTION
• Be sure to switch off and unplug the machine before accessing the interior of the 
machine for cleaning, maintenance, or fault clearance. Access to a live machine's 
interior can cause electric shocks.
Cleaning the Exterior
Clean the exterior of the printer monthly or more often if needed. To clean the exterior 
surfaces, wipe them with a soft, firmly wrung cloth moistened with water. Then, wipe off any 
excess water with a soft dry cloth. If dirt or smudges do not come off easily, gently wipe them 
off with a soft, firmly wrung cloth moistened with a small amount of neutral cleaner.
Important
• Do not spray cleaning agents directly on the printer. The fluid may seep through the cracks and cause 
problems. Do not use cleaning agents other than neutral cleaners.
Cleaning the Interior
After clearing paper jams or replacing the toner cartridges or drum cartridge, check and 
clean the interior of the printer before closing the cover.
CAUTION
• Never touch a labelled area found on or near the fuser unit. You can get burnt. If a sheet 
of paper is wrapped around the heat roller, do not try to remove it by yourself to avoid 
injuries or burns. Switch off the machine immediately, and contact our Customer Support 
Center or your dealers.
• Check for and remove any scraps of paper stuck in the printer.
• If you see any dust or dirt, wipe it off with a soft dry cloth.