Xerox WorkCentre 3025BI User Manual

Common Problems
Xerox
® WorkCentre® 3025
User Guide
201
Scanning Problems
Blank copies. • Ensure that the original is face down on the platen glass or face up in the
automatic document feeder. If the problem continues, contact a service
representative.
Image rubs off the
copy easily.
• Replace the paper in the tray with paper from a new package.
• In high humidity areas, do not leave paper in the machine for extended periods of
time.
Frequent copy paper
jams occur.
• Fan the stack of paper, then turn it over in the tray. Replace the paper in the tray
with a fresh supply. Check/adjust the paper guides, if necessary.
• Ensure that the paper is the proper paper weight and type.
• Check for copy paper or pieces of copy paper remaining in the machine after a
paper jam has been cleared.
Print cartridge
produces fewer
copies than
expected before
running out of toner.
• Your originals may contain pictures, solids, or heavy lines. For example, your
originals may be forms, newsletters, books, or other documents that use more
toner.
• The automatic document feeder may be left open while copies are being made.
• Turn the machine off and back on.
Condition Suggested Solutions
The scanner does not
work.
• Make sure that you place the original to be scanned face down on the platen
glass, or face up in the automatic document feeder.
• There may not be enough available memory to hold the document you want to
scan.
• Check that the machine cable is connected properly.
• Make sure that the machine cable is not defective. Switch the cable with a known
good cable. If necessary, replace the cable.
• Check that the scanner is configured correctly. Check scan setting in the
application you want to use to make certain that the scanner job is being sent to
the correct port (for example, USB001).
The unit scans very
slowly.
• Check if the machine is printing received data. If so, scan the document after the
received data has been printed.
• Graphics are scanned more slowly than text.
The following
message appears on
your computer
screen:
• Machine can’t be
set to the H/W
mode you want.
• There may be a copy or print job in progress. Try your job again when that job is
finished.
Condition Suggested Solutions

Xerox WorkCentre 3025BI Specifications

General

Print Technology	Laser
Functions	Print, Copy, Scan, Fax
Print Speed	Up to 20 ppm
Copy Speed	Up to 20 cpm
Copy Resolution	Up to 600 x 600 dpi
Fax Transmission Speed	33.6 Kbps
Memory	128 MB
Duplex Printing	Manual
First Page Out	As fast as 8.5 seconds
Paper Input Capacity	150 sheets
Paper Output Capacity	100 sheets
Paper Capacity	150 sheets
Processor Speed	600 MHz
Dimensions	406 x 360 x 257 mm
Weight	7.5 kg
Scan Resolution	600 x 600 dpi
Maximum Document Size	216 x 356 mm
Connectivity	USB, Wi-Fi
Print Resolution	Up to 1200 x 1200 dpi enhanced image quality
Duty Cycle	Up to 15, 000 pages