Problem solving
WorkCentre 5019/5021
User Guide
11-23
C-1 Out of paper in Tray 1. Reload paper in Tray 1. If the tray is
empty, load paper.
Refer to Loading paper in Trays 1 and
2 (optional) on page 4-7.
C-2 Out of paper in Tray 2. Reload paper in Tray 2. If the tray is
empty, load paper.
Refer to Loading paper in Trays 1 and
2 (optional) on page 4-7.
C-3 Out of paper in the Bypass tray. Reload paper in the Bypass tray. If the
tray is empty, load paper.
Refer to Loading paper in the Bypass
tray on page 4-9.
C-5 The size and orientation of paper
loaded in Tray 1 do not match the
settings of the machine.
Confirm that the size and orientation
of paper loaded in Tray 1 match the
settings displayed in the paper size
display area, and reload paper
adjusting with the paper guides.
Refer to Loading paper in Trays 1 and
2 (optional) on page 4-7.
When changing the setting of paper
size and orientation, cancel the job
first by pressing the Stop button.
Refer to Changing the paper size for
Trays 1 and 2 on page 4-11.
C-6 The size and orientation of paper
loaded in Tray 2 do not match the
settings specified in the machine.
Confirm that the size and orientation
of paper loaded in Tray 2 match the
settings displayed in the paper size
display area, and reload paper
adjusting with the paper guides.
Refer to Loading paper in Trays 1 and
2 (optional) on page 4-7.
When changing the setting of paper
size and orientation, cancel the job
first by pressing the Stop button.
Refer to Changing the paper size for
Trays 1 and 2 on page 4-11.
Error code Cause Remedy
To Next Page
Loading...
Need help?
General
