Yealink CP960 - Call Completion

User Guide for CP960 IP Phone
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To use auto redial:
When the called party is busy, the touch screen prompts “Call Finish” and called party’s avatar
displays “Redial”.
1. Tap OK to activate auto redial.
2. Wait for the designated period of time or tap OK to redial the phone number.
The phone will retry as many times as configured until the called party answers.
Call Completion
You can use call completion to notify the caller who failed to reach a desired party when the
party becomes available to receive a call.
To enable call completion via phone user interface:
1. Tap Settings from the Home screen.
2. Tap Call Completion from the Features block.
3. Turn on Call Completion.
4. Tap to accept the change or to cancel.
Call completion is configurable via web user interface at the path Features->General
Information.