N824 User Manual
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Disable Forward No Answer
Call Transfer
There are 2 types of call transfers available on N824: Blind Transfer and Attended
Transfer. Users can achieve call transfer by pressing the feature code during the call.
Blind Transfer
Default feature code: *03
1. Dial "*03" during the call;
2. Dial the called number after hearing a prompt "transfer";
3. The call will be transferred after the number is dialed.
Attended Transfer
Default feature code: *3
1. Dial "*3" during the call;
2. Dial the called number after hearing a prompt "transfer";
3. Talk to the transfer recipient;
4. The call will be transferred after hanging up.
On PBX→Basic Settings→General Preferences page, you can set the Attended
Transfer Caller ID. The default display is the Caller ID of the initiator.
For example, if extension 500 makes a call to extension 501. After 501 picks up the
call, user501 makes an attended transfer to extension 502.
If selecting ―Transferer‖, 502 will display the Caller ID as 501;
If selecting ―Transferee‖, 502 will display the Caller ID as 500.
Call Pickup
Call Pickup is a feature that allows one to answer someone else's call. The feature is
accessed by pressing call pickup feature code on N824. If a colleague's phone set is
ringing, one can answer that call by picking up one's own set and then using the call
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