Appendix A Log Descriptions
NXC Series User’s Guide
441
Send download request
to update server has
failed.
The device’s attempt to send a download message to the update server failed.
Get server response
has failed.
The device sent packets to the myZyxel.com server, but did not receive a
response. The root cause may be that the connection is abnormal.
Timeout for get server
response.
zysh need to catch myZyxel.com agent's return code, this log will be shown when
timeout.
Send update request to
update server has
failed.
The device could not send an update message to the update server.
Update has failed.
Because of lack must
fields.
The device received an incomplete response from the update server and it
caused a parsing error for the device.
Update server is busy
now. File download
after %d seconds.
The update server was busy so the device will wait for the specified number of
seconds and send the download request to the update server again.
Device has latest
file. No need to
update.
The device already has the latest version of the file so no update is needed.
Device has latest
signature file; no
need to update
The device already has the latest version of the signature file so no update is
needed.
Connect to update
server has failed.
The device cannot connect to the update server.
Wrong format for
packets received.
The device cannot parse the response returned by the server. Maybe some
required fields are missing.
Server setting error.
Update stop.
The device could not resolve the update server's FQDN to an IP address through
gethostbyname(). The update process stopped.
Build query message
failed.
Some information was missing in the packets that the device sent to the server.
System protect
signature download has
succeeded.
The device successfully downloaded the system protect signature file.
System protect
signature update has
succeeded.
The device successfully downloaded and applied a system protect signature file.
System protect
signature download has
failed.
The device still cannot download the system protect signature file after 3 retries.
Resolve server IP has
failed.
The device could not resolve the myZyxel.com server's FQDN to an IP address
through gethostbyname().
Connect to MyZyxel.com
server has failed.
The device could not connect to the myZyxel.com server.
Build query message
has failed.
Some information was missing in the packets that the device sent to the server.
Table 210 Registration Logs (continued)
LOG MESSAGE DESCRIPTION
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