ZyXEL Communications UAG4100

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Appendix A Customer Support

UAG4100 User’s Guide

459

Turkey

•ZyXEL Turkey A.S.

• http://www.zyxel.com.tr

• ZyXEL Communications UK Ltd.

• http://www.zyxel.co.uk

Ukraine

•ZyXEL Ukraine

• http://www.ua.zyxel.com

Latin America

Argentina

• ZyXEL Communication Corporation

• http://www.zyxel.com/ec/es/

Ecuador

• ZyXEL Communication Corporation

• http://www.zyxel.com/ec/es/

Middle East

Egypt

• ZyXEL Communication Corporation

• http://www.zyxel.com/homepage.shtml

Middle East

• ZyXEL Communication Corporation

• http://www.zyxel.com/homepage.shtml

North America

USA

• ZyXEL Communications, Inc. - North America Headquarters

• http://www.us.zyxel.com/

Main Page

Contents Overview3
- Table of Contents3
Table of Contents5
Chapter 1 Introduction18
- Default Zones, Interfaces, and Ports18
- Introduction18
- Overview18
- Management Overview19
- Web Configurator20
- Stopping the UAG31
Chapter 2 Hardware Installation and Connection32
- Wall Mounting32
- Front Panel33
  - Front Panel Leds34
- Rear Panel34
Chapter 3 Printer Deployment36
- Overview36
- Attach the Printer to the UAG36
- Set up an Internet Connection on the UAG36
- Allow the UAG to Monitor and Manage the Printer37
- Turn on Web Authentication on the UAG39
- Generate a Free Guest Account41
- Printer Deployment36
Chapter 4 Installation Setup Wizard44
- Welcome Screen44
- Internet Settings44
- Wireless Settings49
  - Wireless and Radio Settings50
- Web Authentication Settings51
- Printer Settings52
  - Printer List and Printout Settings53
- Billing Settings53
  - Billing Profile54
  - Account Generator Settings55
- Free Time Settings56
- Device Registration57
Chapter 5 Quick Setup Wizards58
- Quick Setup Overview58
- WAN Interface Quick Setup58
- Quick Setup Wizards58
Chapter 6 Dashboard64
- Overview64
  - What You Can Do in this Chapter64
- The Dashboard Screen64
- Dashboard64
Chapter 7 Monitor74
- Overview74
  - What You Can Do in this Chapter74
- The Port Statistics Screen75
  - The Port Statistics Graph Screen76
- The Interface Status Screen77
- The Traffic Statistics Screen79
- The Session Monitor Screen81
- The DDNS Status Screen83
- The IP/MAC Binding Monitor Screen84
- The Login Users Screen85
- The Upnp Port Status Screen86
- The USB Storage Screen87
- The Dynamic Guest Screen88
- The AP List Screen90
  - Station Count of AP92
- The Radio List Screen93
  - AP Mode Radio Information94
- The Station List Screen95
- The Printer Status Screen96
- The VPN 1-1 Mapping Status Screen97
  - VPN 1-1 Mapping Statistics98
- The Log Screen99
  - View AP Log101
  - Dynamic Users Log103
Chapter 8 Registration105
- Overview105
  - What You Can Do in this Chapter105
  - What You Need to Know105
- Registration Screen106
- Service Screen106
Chapter 9 Wireless108
- Overview108
  - What You Can Do in this Chapter108
- Controller Screen108
- AP Management Screen109
  - Edit AP List110
Chapter 10 Interfaces112
- Interface Overview112
  - What You Can Do in this Chapter112
  - What You Need to Know112
    - Types of Interfaces113
    - Relationships between Interfaces114
- Port Role Screen114
- Ethernet Summary Screen115
- PPP Interfaces126
  - PPP Interface Summary126
  - PPP Interface Add or Edit128
- VLAN Interfaces132
  - VLAN Interface Summary Screen133
  - VLAN Interface Add/Edit134
- Bridge Interfaces139
- Virtual Interfaces146
  - Virtual Interfaces Add/Edit147
- Interface Technical Reference148
- Ip Address Assignment148
Chapter 11 Trunks152
- Overview152
  - What You Can Do in this Chapter152
  - What You Need to Know152
- The Trunk Summary Screen155
  - Configuring a User-Defined Trunk156
  - Configuring the System Default Trunk158
- Trunks152
Chapter 12 Policy and Static Routes160
- Policy and Static Routes Overview160
  - What You Can Do in this Chapter160
  - What You Need to Know160
- Policy Route Screen162
  - Policy Route Edit Screen164
- IP Static Route Screen167
  - Static Route Add/Edit Screen168
- Policy Routing Technical Reference169
Chapter 13 Zones170
- Zones Overview170
  - What You Can Do in this Chapter170
  - What You Need to Know170
- The Zone Screen171
  - Zone Edit172
- Zones170
Chapter 14 DDNS174
- DDNS Overview174
  - What You Can Do in this Chapter174
  - What You Need to Know174
- The DDNS Screen175
  - The Dynamic DNS Add/Edit Screen176
- Ddns174
Chapter 15 NAT179
- NAT Overview179
  - What You Can Do in this Chapter179
  - What You Need to Know179
- The NAT Screen180
  - The NAT Add/Edit Screen181
- NAT Technical Reference184
- Nat179
Chapter 16 VPN 1-1 Mapping186
- VPN 1-1 Mapping Overview186
  - What You Can Do in this Chapter186
  - What You Need to Know186
- The VPN 1-1 Mapping General Screen187
  - The VPN 1-1 Mapping Edit Screen188
- The VPN 1-1 Mapping Profile Screen189
- VPN 1-1 Mapping186
Chapter 17 HTTP Redirect191
- Overview191
  - What You Can Do in this Chapter191
  - What You Need to Know191
- The HTTP Redirect Screen192
  - The HTTP Redirect Edit Screen193
- HTTP Redirect191
Chapter 18 SMTP Redirect195
- Overview195
  - What You Can Do in this Chapter195
  - What You Need to Know195
- The SMTP Redirect Screen196
  - The SMTP Redirect Edit Screen197
- SMTP Redirect195
Chapter 19 ALG199
- ALG Overview199
- The ALG Screen200
Chapter 20 Upnp201
- Overview201
- What You Need to Know201
  - NAT Traversal201
  - Cautions with Upnp202
- Upnp Screen202
- Technical Reference203
  - Using Upnp in Windows XP Example203
  - Web Configurator Easy Access205
- Upnp201
Chapter 21 IP/MAC Binding208
- IP/MAC Binding Overview208
  - What You Can Do in this Chapter208
  - What You Need to Know208
- IP/MAC Binding Summary209
  - IP/MAC Binding Edit209
  - Static DHCP Edit211
- IP/MAC Binding Exempt List211
- IP/MAC Binding208
Chapter 22 Layer 2 Isolation213
- Overview213
  - What You Can Do in this Chapter213
- Layer-2 Isolation General Screen214
- White List214
  - Add/Edit White List Rule215
- Layer 2 Isolation213
Chapter 23 Ipnp217
- Overview217
  - What You Can Do in this Chapter217
- Ipnp Screen218
- Ipnp217
Chapter 24 Web Authentication219
- Overview219
  - What You Can Do in this Chapter219
  - What You Need to Know220
- Web Authentication Screen220
- Walled Garden Screen233
  - Adding/Editing a Walled Garden URL234
  - Walled Garden Login Example235
- Advertisement Screen236
  - Adding/Editing an Advertisement URL237
- Web Authentication219
Chapter 25 Firewall238
- Overview238
  - What You Can Do in this Chapter238
  - What You Need to Know238
- The Firewall Screen240
  - Configuring the Firewall Screen241
  - The Firewall Add/Edit Screen243
- The Session Control Screen245
  - The Session Limit Add/Edit Screen246
- Firewall Rule Configuration Example247
- Firewall Rule Example Applications249
- Firewall238
- Billing252
Chapter 26 Billing252
- Overview252
  - What You Can Do in this Chapter252
  - What You Need to Know252
- The General Screen253
- The Billing Profile Screen254
- The Discount Screen262
  - The Discount Add/Edit Screen264
- The Payment Service General Screen264
  - The Payment Service Custom Service Screen266
Chapter 27 Printer Manager269
- Overview269
  - What You Can Do in this Chapter269
- The General Screen269
- The Printout Configuration Screen271
- Printer Manager269
Chapter 28 Free Time276
- Overview276
  - What You Can Do in this Chapter276
- The Free Time Screen276
- Free Time276
Chapter 29 SMS280
- Overview280
  - What You Can Do in this Chapter280
- The SMS Screen280
- Sms280
- Bandwidth Management282
Chapter 30 Bandwidth Management282
- Overview282
  - What You Can Do in this Chapter282
  - What You Need to Know282
- The Bandwidth Management Screen286
  - The Bandwidth Management Add/Edit Screen288
Chapter 31 User/Group292
- Overview292
  - What You Can Do in this Chapter292
  - What You Need to Know292
- User Summary Screen294
  - User Add/Edit Screen295
- User Group Summary Screen298
  - Group Add/Edit Screen298
- The User/Group Setting Screen299
  - Default User Settings Edit Screens302
  - User Aware Login Example303
- User /Group Technical Reference304
- User/Group292
- AP Profile306
Chapter 32 AP Profile306
- Overview306
  - What You Can Do in this Chapter306
  - What You Need to Know306
- Radio Screen307
  - Add/Edit Radio Profile309
- SSID Screen312
- Addresses321
Chapter 33 Addresses321
- Overview321
  - What You Can Do in this Chapter321
  - What You Need to Know321
- Address Summary Screen321
  - Address Add/Edit Screen322
- Address Group Summary Screen323
  - Address Group Add/Edit Screen324
Chapter 34 Services326
- Overview326
  - What You Can Do in this Chapter326
  - What You Need to Know326
- The Service Summary Screen327
  - The Service Add/Edit Screen328
- The Service Group Summary Screen329
  - The Service Group Add/Edit Screen329
- Services326
Chapter 35 Schedules331
- Overview331
  - What You Can Do in this Chapter331
  - What You Need to Know331
- The Schedule Summary Screen332
  - The One-Time Schedule Add/Edit Screen333
  - The Recurring Schedule Add/Edit Screen334
- Schedules331
- AAA Server335
Chapter 36 AAA Server335
- Overview335
- RADIUS Server Summary336
  - Adding/Editing a RADIUS Server336
Chapter 37 Authentication Method340
- Overview340
  - What You Can Do in this Chapter340
  - Before You Begin340
- Authentication Method Objects340
  - Creating an Authentication Method Object341
- Certificates343
Chapter 38 Certificates343
- Overview343
- The My Certificates Screen346
- The Trusted Certificates Screen353
  - The Trusted Certificates Edit Screen354
  - The Trusted Certificates Import Screen357
Chapter 39 ISP Accounts359
- Overview359
  - What You Can Do in this Chapter359
- ISP Account Summary359
  - ISP Account Edit360
- ISP Accounts359
Chapter 40 System362
- Overview362
  - What You Can Do in this Chapter362
- Host Name363
- USB Storage363
- Date and Time364
  - Pre-Defined NTP Time Servers List367
  - Time Server Synchronization367
- Console Port Speed368
- DNS Overview369
- WWW Overview375
- Ssh391
- Telnet396
  - Configuring Telnet396
- Ftp397
  - Configuring FTP397
- Snmp398
- Language402
Chapter 41 Log and Report403
- Overview403
  - What You Can Do in this Chapter403
- Email Daily Report403
- Log Settings Screens405
Chapter 42 File Manager418
- Overview418
- The Configuration File Screen420
- The Firmware Package Screen424
- The Shell Script Screen426
Chapter 43 Diagnostics429
- Overview429
  - What You Can Do in this Chapter429
- The Diagnostics Screen429
  - The Diagnostics Files Screen430
- The Packet Capture Screen431
  - The Packet Capture Files Screen433
- Core Dump Screen434
  - Core Dump Files Screen435
- The System Log Screen435
Chapter 44 Packet Flow Explore437
- Overview437
  - What You Can Do in this Chapter437
- The Routing Status Screen437
- The SNAT Status Screen441
Chapter 45 Reboot445
- Overview445
  - What You Need to Know445
- The Reboot Screen445
Chapter 46446
Shutdown446
- Overview446
  - What You Need to Know446
- The Shutdown Screen446
Chapter 47 Troubleshooting447
- Resetting the UAG453
- Getting more Troubleshooting Help454
- Troubleshooting447
Appendix A Customer Support455
Appendix B Legal Information461
- Zyxel Limited Warranty462
- Regulatory Information463
- Safety Warnings465
Index467

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