What to do if no LEDs light up when I power on my ZyXEL Communications Gateway?
If none of the LEDs turn on when you turn on the ZyXEL Communications Gateway, ensure the included power adapter or cord is correctly connected to both the ZyWALL and a working power source. If the issue remains, it may indicate a hardware problem, and you should contact your vendor.
Why can't my ZyXEL Communications Gateway get a WAN IP address from my ISP?
If you cannot get a WAN IP address from your ISP using the ZyXEL Communications Gateway, remember that the ISP provides the WAN IP address after authentication. If you're using PPPoE or PPTP, ensure you've entered the correct Service Type, User Name, and Password, noting that these are case-sensitive. If your ISP requires MAC address authentication, clone the MAC address from your computer on the LAN as the ZyWALL's WAN MAC address. If a host name is needed, configure your computer's name as the ZyWALL's system name.
General| Brand | ZyXEL Communications |
|---|---|
| Model | ZYWALL 35 |
| Category | Firewall |
| Language | English |
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