Pannoramic MIDI 1.17 User’s Guide 5 Troubleshooting and Maintenance
8. Switch on the control computer.
9. Launch control software.
Illumination error! Probably the lamp has burned out. Please turn off the scanner and check the
lamp!
• Halogen lamp is defective
◦ Replace the halogen lamp (see section 5.3.2 Replacing the halogen lamp)
Image is black
• Halogen lamp is defective
◦ Replace halogen lamp (see section 5.3.2 Replacing the halogen lamp)
Virtual slide is improperly focused almost across its entire surface
• Focus range enabled
◦ Disable Limiting focus range function
Poor image quality
• Imaging error (for example, chromatic aberrations)
◦ Contact 3DHISTECH Service for support.
Warning!
Do not modify the camera driver settings, as the default factory
settings give the most accurate images.
Virtual slides show poor stitching in Pannoramic Viewer
• Scan camera is not properly adjusted (for example, due to loose fixture)
◦ Contact 3DHISTECH Service for support.
April 3, 2014 - Rev. 1 3DHISTECH Ltd.
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