Alcatel-Lucent ALE-300 - Calling by Name

OmniPCX Enterprise - Release R100.1
Update of User Manual of ALE-300 DeskPhone in Attendant mode TC3046 ed.02
© Copyright 2023 ALE International, ALE USA Inc. page 33/75
The number called may be an internal, external, or speed dialing number.
Call by personal directory can be performed with the attendant set in idle state or when the
attendant set is already in conversation.
The Perso page or the add-on keypad modules if they exist, display the personal directory entries
already created.
When calling the user, a telephone area corresponding to the user you want to call is displayed on
the screen. This area gives the status of the user.
If the user is free for example, the following softkeys are available:
Ring
Call the user.
Release
Release the user.
Call back
Send a call-back request to the user.
Voice Mail
Leave a message on the voicemail of the user.
3.2.3 Calling by name
This feature is used to select a party by name. 'Dial by name' can be requested either from idle
state or when in conversation.
When the attendant uses the 'Dial by name' feature, the system searches the system directory,
then, if the search is unsuccessful, a standard LDAP directory (if there is one).
Pressing any key on the alphabetical keyboard switches the attendant set to Dial by name mode.
As soon as you enter the first letters of the name, surname or initials, you are invited to select the
appropriate search by pressing on one of the following softkey:
• Name.
• Initials.
• Name 1stName.