Alcatel-Lucent ALE-300 - Call Routing (Call Transfer); Automatic;Manual Transfer; Transfer to a Busy Set

OmniPCX Enterprise - Release R100.1
Update of User Manual of ALE-300 DeskPhone in Attendant mode TC3046 ed.02
© Copyright 2023 ALE International, ALE USA Inc. page 47/75
Conference Pressing this sofkey puts the first party, the second party and the attendant in
conference.
Softkey
Feature
Transfer
To leave the conference and let the two parties in conversation.
Cancel
To cancel the three-party conference and continue the conversation with:
• The first party when consultation call to an internal user.
• The second party (external party) when consultation call to an
external user.
Release
To leave the three-party conference and release the two parties.
End conf
To leave the three-party conference, continue the conversation with the
second party and put the first party on hold.
3.8 Call Routing (call transfer)
3.8.1 Automatic/Manual transfer
There are two transfer modes:
• Automatic transfer, which automatically transfers the call to a free user immediately after
dialing without other action.
• Manual transfer, which requires an attendant action to transfer a call.
3.8.2 Transfer to a Busy Set
When the busy set dialing is complete, the following softkeys are available:
Busy set is multiline (with a free line)
Softkey
Feature
Transfer
To transfer the first party to the busy set which can
take the call on its free line.
Ring
To activate ringing on the busy set while the first
party is put on hold.