Alcatel-Lucent ALE-300 - Consultation Call; Consultation Call to an Internal User

OmniPCX Enterprise - Release R100.1
Update of User Manual of ALE-300 DeskPhone in Attendant mode TC3046 ed.02
© Copyright 2023 ALE International, ALE USA Inc. page 44/75
3.7 Consultation call
3.7.1 Consultation call to an internal user
A consultation call is activated as soon as the attendant starts dialing the first digit of the desired
user's number and a second telephone tab appears.
When the number is completely dialed the following softkeys are available:
Softkey
Feature
Transfer
To transfer (without oral presentation to the second party) the first party
to the second party.
Ring
To activate ringing on the second party set.
Transfer
To transfer (without oral presentation to the second party) the first party
to the second party which is ringing.
Broker
To switch between the first party and the second party which is ringing
(the first party is automatically put on hold when not in conversation).
Cancel
To cancel the consultation call and continue the conversation with the
first party.
Release
To release both the conversation with the first party and the
consultation call.
Call back
To send a callback request to the second party which is ringing.
Cancel
To cancel the consultation call and continue the conversation with the
first party.
Release
To release both the conversation with the first party and the
consultation call.
Call back
To send a callback request to the second party.
DTMF on / DTMF off
To activate/Deactivate DTMF transparency.
Voice Mail
To leave a message on the voicemail.
When the second party answers the call, the following softkeys are available:
Softkey
Feature