Alcatel-Lucent ALE-300 - Call by Speed Dialing; Calling an Internal User

OmniPCX Enterprise - Release R100.1
Update of User Manual of ALE-300 DeskPhone in Attendant mode TC3046 ed.02
© Copyright 2023 ALE International, ALE USA Inc. page 34/75
When more than one result corresponds to the search, the screen displays a page indicating the
number of answers for this search and the corresponding list of users.
Select the name of the person you wish to call.
3.2.4 Call by Speed Dialing
Access speed dialing by pressing:
• The direct speed dial number of the desired user.
• The access prefix followed by the required number.
• A key programmed with a speed dialing number.
3.3 Calling an internal User
When an internal user number is dialed, the user set, if free, is reserved by the attendant (becomes
under attendant control). The user can still dial a number or access another service if it is a
multiline set.
The user set does not ring until the attendant presses the softkey: Ring.
This specific feature of the attendant set ensures the attendant can always reach the station user. If
the user picks up the receiver (goes off-hooks), the user hears the music-on-hold, indicating that the
set is reserved and that all outgoing calls are denied. When the attendant presses the 'Ring' softkey
on the attendant set, it is automatically connected to the user. If the user set is a multiline set, the
user is not locked and can make calls. However, a set resource is used for the incoming call from
the attendant set.