Alcatel-Lucent ALE-300 - Page 57

OmniPCX Enterprise - Release R100.1
Update of User Manual of ALE-300 DeskPhone in Attendant mode TC3046 ed.02
© Copyright 2023 ALE International, ALE USA Inc. page 57/75
When this feature is programmed by the system administrator, he/she can put the Individual Hold
key on the Perso page or on the extension module (ALE-120, EM200 or virtual module on ALE-
500): Indiv hold.
On the Perso Page
On extension module (ALE-120, AM-200 or
virtual module on ALE-500)
1.
The following page is displayed: Next.
2. Open the Perso page (select the tab or
use the left navigation key).
3. Indiv hold
The external party is connected to the
individual hold circuit and to the music
on hold. The attendant screen displays
automatically the page: Next. When the
timer expires, the ringing cycle speeds
up.
4. Open the Perso page (select the tab or
use the left navigation key).
The icon located next to the Individual
Hold key flashes to indicate that the
external party is on urgent hold ( ).
5. Indiv hold
Press the Individual Hold key to retrieve
the call from hold.
1. Indiv hold
The external party is connected to the
individual hold circuit and to the music
on hold. The attendant screen displays
automatically the page: Next. When the
timer expires, the ringing cycle speeds
up.
2. Indiv hold
Press the Individual Hold key to retrieve
the call from hold.
Several keys can be programmed as individual hold keys. The party can only be retrieved from the
idle state, the calls on hold will be redistributed after a period of time.