Alcatel OmniPCX Enterprise

11
CC OO NN TT EE NN TT SS
YYOOUURR CCAALLLLSS::
Making an external call ................................................................................16
Making an internal call .................................................................................16
Calling the attendant ....................................................................................16
Consultation Call .........................................................................................17
Calling an associate (or other key individual) ...................................................17
Answering a call..........................................................................................18
Answering calls during a conversation ............................................................18
Transferring a call........................................................................................19
Putting a call on hold ...................................................................................19
If you forget or 'lose' a call on hold................................................................20
Switching between calls (Broker Calls).............................................................20
Picking calls ringing at other terminals.............................................................20
To pick up a call ringing at another terminal (in your call pickup group) .............20
To pick up a call ringing at another terminal (not in the pickup group) ................20
Calling - using your personal directory............................................................21
Calling - using a programmed key.................................................................21
Talking with two other people at the same time (Conference Call) .......................21
Casual Conference (up to six parties)............................................................ 22
Parking a call..............................................................................................23
Requesting a callback (from an idle or busy station)..........................................24
Camping on to an internal party who is busy ..................................................24
Answering a night service bell .......................................................................25
Entering a scheduled (Meet-me) conference......................................................25