Alcatel OmniPCX Enterprise

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Main Page

Symbols Used in the Documentation4
System Information5
Station Information5
Getting to Know Your Terminal7
Display8
Installing the Label on the Terminal8
Station Keys and Icons9
Icons10
Call Icons10
Feature Icons10
Pre-Programmed Keys10
Audio Keys11
Fixed Keys11
Alphabetic Keypad12
Menu12
Mute12
Contents13
Making an External Call18
Making an Internal Call18
Calling the Attendant18
Consultation Call19
Calling an Associate19
Answering a Call20
Answering Calls During a Conversation20
If You Want to Answer a Second Call20
To Recover Your First Call20
Transferring a Call21
Putting a Call on Hold21
Switching between Calls22
Picking up Calls Ringin at Other Terminals22
Calling Using Your Personal Directory23
Calling Using a Programmed Key23
To Add Additional Parties to a Three-Way Call24
To Park a Call25
To Recover Your Parked Call at the Destination Station25
To Recover Your Parked Call at any Other Station in the System25
Requesting a Callback26
Camp-On an Internal Party Who Is Busy26
Answering a Night Service Bell27
Entering a Scheduled Conference27
Transferring a Caller into the Conference28
Moderated Conference28
Calling a Number29
Barge-In to an Internal Conversation29
Privacy/Protection against Barge-In30
Calling a Party through the Station Speaker30
Hunt Groups31
Temporarily Leaving Your Hunt Group31
Putting a Call on Common Hold31
Calling an Internal Party on a Pager32
Dial-By-Name32
Review Results33
Alcatel Multi-Line Appearance Configuration34
Incoming Call34
Calling Using an MLA Line34
Group Hold35
Private Hold35
Transferring Calls35
Between Group Members35
Ease of Use37
Personalizing Your Terminal38
Programming the Free Keys or the Personal Directory for Your Terminal38
List of the Features Available39
Programming Your Personal Code40
Choosing a Display Language40
To Select a Display Langauge40
Making or Taking a Call Without Lifting the Handset41
Switching on the Station Speaker During a Call41
Adjusting Station Speaker Volume During a Call41
To Call the Last Number Dialed42
Adjusting the Ringer - Melody and Volume43
Adjusting the Display Viewing Angle43
Changing the Associate Number43
Identifying the Terminal44
To Change the Associate Number44
To Cancel the Number44
Setting an Appointment Reminder44
Multiple Appointment Reminder45
Do Not Disturb46
Forwarding Calls When You Are Busy46
Saving a Number, to Call It Later47
Hiding Your Identity47
Allocating Calls to Customer Account Codes48
Determining the Cost of Your Last External Call48
Calling an External Private Number48
Twin-Set Configuration49
In Your Absence50
Forwarding Calls to Another Number51
Overflowing Calls to an Associate Number51
Forwarding on no Answer52
Forwarding on Busy or no Answer52
Forwarding Calls to a Recorded Message54
Canceling Forwarding54
Selective Forwarding55
Checking Messages56
Accessing and Answering Callback Requests56
Reviewing the List of Internal Calls57
Checking Recorded Messages57
Locking Your Terminal57
Forwarding Your Calls to Your Personal Pager58
Replying When Your Personal Pager Sounds58
To Lock Your Terminal58
Calling Back the Last Internal Caller Whose Call Went Unanswered59
Reviewing the Log of External Calls59
To Call Back the Last Caller that You Missed59
Glossary60
Index64

Table of Contents

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