14 MaxAgent for Lync Manual
To search,
1. In the Search in field, select the column you want to search in.
2. Position the cursor in the field beside the magnifying glass, and type
what you’re looking for. The search begins as you type, and the list
narrows to records that match what you have typed.
3. When you begin a new search, the information that was displayed on
the tab reappears. Or you can clear the field beside the magnifying
glass or make another selection in the Search in field, and you’ll see
all the information on the tab.
Customizing the Display
You can customize many aspects of the MaxAgent display:
• Adjusting the MaxAgent or Lync Panes
• Showing or Hiding Tabs
• Showing or Hiding Columns
• Resizing, Rearranging, and Sorting Columns
• Showing, Hiding, or Rearranging Toolbar Buttons
• Hiding or Showing the Dialing Field
• Docking the Tabbed Pages
• Making a Tab a Separate Window
Adjusting the MaxAgent or Lync Panes
To adjust the space given to MaxAgent or Lync, position the cursor
between them until you see a double arrow, then drag left or right.
Showing or Hiding Tabs
To specify the tabs you want to display, right-click any tab. A list of tabs
appears:
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