Altigen MaxAgent - Index

MaxAgent for Lync Manual 51
Index
A
AA state 10
Account codes 24
auto upgrade 4
auto-dialing 20
from Internet Explorer 41
from MS Office programs 41
B
Busy state 10
C
call forwarding, and workgroup
logout 20
call history 33
call holding 21
Call Pending state 10
caller IDs, transmitting 25
calling
by auto-dial 20
using shortcut keys 20, 41
calls
forwarding 22
transferring 22
conference call 23
Conference state 10
configuration
general 39
connected 11
D
dialing 20
Dialing field 20
dialtone 11
E
Error call state 11
F
forwarding calls in Lync 22
forwarding voicemail messages 30
G
general configuration 39
H
history logs 33
history window 33
hold 11
hold button 21
hold pending 33
I
idle state 11
installation requirements 3
Internet Explorer, auto-dialing
from 41
L
licenses required 1
logs 49
M
MaxCall 25
monitor window 31
monitoring 31
monitoring extensions 31
MS Office Smart Tag
auto-dialing from 40
configuring in MaxAgent 40
P
pick up call from queue 37
pickup button 37
Play state 11