Contacting Your TV Manufacturer
Some Fire TV issues are related to your TV's system settings or hardware, and you may need to contact
your TV's manufacturer for more help.
If you need additional help with display or system settings on your connected TV, your TV manufacturer
will be in the best position to help.
To watch videos in 4K Ultra HD on Amazon Fire TV (2nd Generation), your Ultra HD TV and HDMI port(s) need to
support HDCP 2.2. If you need help determining whether your connected TV supports, HDCP 2.2., try contacting your
TV manufacturer directly. For more information about HDCP, go to What is Content Protection?.
Here's contact information for a number of popular TV manufacturers:
Device Device Support Website
http://www.jvc.co.uk/contact.php
http://www.lg.com/uk/support
http://www.panasonic.com/uk/support.html
http://www.polaroid.com/support
http://www.samsung.com/uk/support/
http://www.sharp.co.uk/cps/rde/xchg/gb/hs.xsl/-/html/
contact.htm
http://www.sony.co.uk/support/en
http://www.tcl.eu/eu/product-support
http://www.toshiba.co.uk/innovation/generic/contact-us/