175
Appendix
Troubleshooting
For customer service, or to purchase accessories or replacement parts, visit our
website at telephones.att.com, or call 1 (800) 222-3111. In Canada, dial
1 (866) 288-4268.
I cannot pair my cell phone to the telephone base.
f Make sure you have cellular coverage.
f Make sure your cell phone is compatible with your
TL96457/TL96547. Check the Bluetooth compatibility list at
telephones.att.com/bluetooth.
f Make sure the Bluetooth function of your cell phone is turned on. See the
user’s manual of your cell phone for more information.
f Make sure that you set your cell phone to search for devices.
f If the TL96457/TL96547 is in your cell phone device history list, delete it and
try pairing again.
f Carefully follow the pairing instructions on pages 19-21 and make sure
that your cell phone is not connected to any other Bluetooth device.
f
f Reset the telephone base. Unplug the unit’s electrical power. Wait for
approximately 15 seconds, then plug it back in. Repeat the suggestions
mentioned above.
I cannot pair my headset to the telephone base.
f Make sure that your Bluetooth headset is in discoverable mode when pairing
with the telephone base. See the user’s manual of your headset for more
information on how to set your headset to discoverable mode.
f Make sure your headset is compatible with your TL96457/TL96547. Check
the Bluetooth compatibility list at telephones.att.com/bluetooth.
f Carefully follow the pairing instructions on pages 19-21. Make sure that
your headset is not connected to any other Bluetooth device.
f Reset the telephone base. Unplug the unit’s electrical power. Wait for
approximately 15 seconds, then plug it back in. Repeat the suggestions
mentioned above.
To Next Page
Loading...
Need help?
General
