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Troubleshooting
The receiver power can’t be turned on
Make sure that the AC adapter is connected properly.
Make sure that the receiver is on.
The transmitter power can’t be turned on
Make sure that batteries are in place.
Check the battery level of the rechargeable battery.
There is no audio / the audio level is low
Make sure that the receiver and transmitter are on.
Make sure that the transmitter is not muted.
Make sure that the transmitter and microphone are connected properly.
Make sure that the transmitter’s gain isn’t too low.
Make sure that the receiver’s volume isn’t too low.
Sound is distorted
Make sure that the transmitter’s gain isn’t too high.
Make sure that the receiver’s volume isn’t too high.
Make sure that the receiver’s LINE/MIC level has been set correctly.
Make sure that the volume of any external device isn’t too high.
There is unwanted noise / sound is interrupted
Make sure that the transmitter and microphone are connected properly.
Make sure that the connected external microphone isn’t too close to the transmitter antenna.
The transmitter does not charge
Make sure that the charging terminals are not dirty and clean them if they are.
Make sure that the rechargeable battery is in place.
Make sure that the transmitter has been inserted with correct orientation into the charging station.
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