Autel MaxiCharger DC Fast - Page 70

64
Issue
Possible
Cause
Solution Handler
Autel
Technical
Support
QR Code
Scanning Failure
Cellular
network failure
Ensure that the network
SIM card is properly
installed.
Customer
Technical
Support/
Autel
Technical
Support
Local network
failure
Check local network
connection.
Customer
Technical
Support/
Autel
Technical
Support
RFID Card
Reading Failure
The RFID card
is not
recognized.
 The RFID card
broken.
 No RFID card data
on the cloud.
 Use a new RFID
card.
Customer
Technical
Support
Insufficient
balance
Contact the operator for
top-up.
Customer
Technical
Support
Internet failure
See "QR Code Scanning
Failure" solutions above.
Customer
Technical
Support/
Autel
Technical
Support
Charging Failure
The connector
is not properly
connected.
 Check the
connector
connection and
reconnect it.
Customer
Technical
Support/