Avaya 9508 Series - Chapter 3: Handling Calls; Answering a Call

Chapter 3: Handling calls
Introduction to handling calls
When you receive an incoming call, your telephone rings, the Call LED flashes, and the call is
indicated in the display.
You will be shown the number or name the caller dialled. For example, when you receive a
diverted call.
You can lift the handset or use the Speaker button and talk with the handset on-hook. You are
also able to answer an incoming call ringing at another telephone in your telephone system,
or put an incoming call on hold until you are able to answer the call.
Internal, external, message, and VIP calls have different ringing tones.
Related topics:
Setting the ringing tone melody on page 74
Answering a call
To answer a call, lift the handset or press the Speaker button to use the
speakerphone.
Answering a call ringing at another phone (pick-up)
If you hear another telephone ringing, you can answer that call using your own deskphone.
1. Press the Avaya Home button.
2. Select Call Pickup.
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