Avaya 9508 Series - Default Chapter; Table of Contents

Contents
Chapter 1: Overview..................................................................................................................9
Introduction to the Avaya 9508 Digital Telephone.............................................................................................9
Buttons and features of the Avaya 9508 telephone........................................................................................10
Basic menu overview......................................................................................................................................12
About LEDs.....................................................................................................................................................14
About this manual...........................................................................................................................................15
Chapter 2: Making calls..........................................................................................................17
Introduction to making calls.............................................................................................................................17
Calling an internal number..............................................................................................................................17
Calling an external number.............................................................................................................................18
Calling with a destination key..........................................................................................................................18
Making a call using call history........................................................................................................................18
Making a call using a phone book entry..........................................................................................................19
Calling partners...............................................................................................................................................19
Calling using the speakerphone......................................................................................................................19
Requesting automatic callback.......................................................................................................................20
Redialing a called number...............................................................................................................................20
Requesting automatic redialing.......................................................................................................................21
Joining another call (cut-in)*............................................................................................................................21
Presenting yourself with specified call numbers *...........................................................................................22
Making an announcement...............................................................................................................................23
Making an individual announcement...............................................................................................................23
Replying to an announcement........................................................................................................................23
Calling as an anonymous user........................................................................................................................24
Chapter 3: Handling calls.......................................................................................................25
Introduction to handling calls...........................................................................................................................25
Answering a call..............................................................................................................................................25
Answering a call ringing at another phone (pick-up).......................................................................................25
Answering a call for a partner.........................................................................................................................26
Forwarding calls to forwarding stations...........................................................................................................26
Placing a call on hold......................................................................................................................................26
Muting a call....................................................................................................................................................27
Making a consultation call...............................................................................................................................27
Alternating between two calls..........................................................................................................................28
Transferring a call............................................................................................................................................28
Answering an additional call............................................................................................................................28
Chapter 4: Diverting incoming calls......................................................................................31
Introduction to call diversion............................................................................................................................31
Diverting calls from your telephone to another................................................................................................31
Diverting calls to your telephone.....................................................................................................................32
Diverting calls for another telephone *............................................................................................................33
Signaling calls on two telephones (twinning)..................................................................................................34
Diverting bundles *..........................................................................................................................................35
Chapter 5: Three-party conference call.................................................................................37
Introduction to conference calls......................................................................................................................37
Avaya 9508 Series Digital Deskphone User Guide March 2011 5