Chapter 5: Three-party conference call
Introduction to conference calls
You can use a three-party conference call to speak with two people at different locations on
the same call.
A conference between a call waiting (second call) and the first talking party is not possible.
Making a conference call
1. While active on a call, press the Conference with ... softkey.
2. Enter the telephone number of the additional participant or use the phone book/
destination key.
3. When the additional participant answers, start the conference.
4. If the additional participant does not answer, press the Drop softkey to return to the
first call.
Note:
If you use the Hold softkey to put the first call on hold instead and then call the
additional participant, you can first talk to the participant privately while the first
caller is on hold. Then select Conference with … to connect all participants.
Expanding the conference call to include other
participants
You can expand the conference to include up to 9 participants. However, for conferences with
external participants, the limit is up to three participants.
Avaya 9508 Series Digital Deskphone User Guide March 2011 37
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