Referring back using the MMA
You can use the refer back feature when you are in a conversation with a subscriber from a
remote location.
1. Press * 7 on the telephone keypad.
The first talking partner is placed on hold and cannot hear what you say.
2. Enter the number you want to consult.
Carry out the refer-back call.
3. Press * 7 on the telephone keypad again.
The refer-back call ends and you can speak again with your first talking partner.
Starting a conference call using MMA
You are in a conversation and want to start a conference and include another partner in the
conference.
1. Press * 5 on the telephone keypad.
The first talking partner is waiting and cannot hear what you say.
2. Enter the number of the second conference partner. Wait until he has accepted the
call.
3. Press * 5 on the telephone keypad again.
All the partners on the call can now speak with each other.
Ending a call
Press * 8 on the telephone keypad.
The current call ends. When you hear the dial tone, you can place a new call across
the system.
Calling using your system
Avaya 9508 Series Digital Deskphone User Guide March 2011 61
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