Alternating between two calls
You want to resume the call with the first talking partner who has been put on hold.
1. Select Return to … .
2. Press the OK button.
You can now talk to the first talking partner. The second partner is put on hold.
Transferring a call
1. Make a call.
2. Press the Transfer softkey.
Your first call is put on hold.
3. Dial the appropriate telephone number.
You do not need to wait until the call is accepted.
4. Press the Transfer softkey again or hang up.
Answering an additional call
Use this procedure to answer an incoming call while on another call. But first activate the
Second call feature on your telephone.
1. While on a call, select the number or name of the second call in the display.
2. Press the OK button.
You can now talk to the second call while the first call is on hold.
Handling calls
28 Avaya 9508 Series Digital Deskphone User Guide March 2011
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