Making a conference call................................................................................................................................37
Expanding the conference call to include other participants...........................................................................37
Connecting conference participants................................................................................................................38
Ending the conference call..............................................................................................................................38
Chapter 6: Using the Conference bridge...............................................................................39
Introduction to conference bridge....................................................................................................................39
Dialing into conference bridge.........................................................................................................................39
Moderating calls on the conference bridge.....................................................................................................40
Reserving the conference bridge for a one-time usage..................................................................................41
Reserving the conference bridge for recurring usage.....................................................................................42
Reserving a conference bridge for others.......................................................................................................43
Checking and deleting reservations................................................................................................................43
Chapter 7: Managing the call history.....................................................................................45
Introduction to the Call History feature............................................................................................................45
Symbols used in the call history records.........................................................................................................45
Viewing call history..........................................................................................................................................46
Removing an entry from call history................................................................................................................46
Deleting call history entries automatically.......................................................................................................47
Adding an entry from the call history to the phone book.................................................................................47
Adding additional entries to the call history.....................................................................................................48
Chapter 8: Managing the phone book...................................................................................51
Introduction to the phone book........................................................................................................................51
Creating a new entry in the phone book.........................................................................................................51
Editing an entry in the phone book..................................................................................................................52
Deleting an entry.............................................................................................................................................53
Chapter 9: Managing text messages.....................................................................................55
Introduction to messaging...............................................................................................................................55
Viewing and deleting received text messages................................................................................................55
Writing and sending text messages................................................................................................................55
Sending a standard text..................................................................................................................................56
Setting up a text message for internal callers.................................................................................................56
Chapter 10: Managed Mobility Access for mobile system subscribers.............................59
Introduction to MMA........................................................................................................................................59
Dialing in to your system.................................................................................................................................59
Dialing in to your system using the callback feature.......................................................................................60
Calling using your system...............................................................................................................................60
Placing a call using the MMA.................................................................................................................60
Referring back using the MMA...............................................................................................................61
Starting a conference call using MMA....................................................................................................61
Ending a call...........................................................................................................................................61
Modifying the twinning and call diversion number..................................................................................62
Deactivating twinning and call diversion.................................................................................................62
Calling code dialing destinations.....................................................................................................................62
Chapter 11: Using the Call Charges feature..........................................................................65
Call Charges...................................................................................................................................................65
Introduction to call charges.....................................................................................................................65
6 Avaya 9508 Series Digital Deskphone User Guide March 2011