Training
The following courses are available on
https://www.avaya-learning.com. To search for the
course, in the Search field, enter the course code and click Go .
Course code Course title
ATC00838VEN Avaya Media Servers and Gateways Implementation Workshop
AVA00821H00 Avaya CM Architecture and Gateways: H.248, H.323, and
Proprietary
Avaya Mentor videos
Avaya Mentor videos are available to provide technical content on how to install, configure,
and troubleshoot Avaya products.
Videos are available on the Avaya support site, listed under the video document type, and on
the Avaya-run channel on YouTube.
To find videos on the Avaya support site, select the product name, and check the videos
checkbox to see a list of available videos.
Note:
Videos are not available for all products.
To find the Avaya Mentor videos on YouTube, go to
http://www.youtube.com/AvayaMentor
and perform one of the following actions:
• Enter a key word or key words in the Search Channel to search for a specific product
or topic.
• Scroll down Playlists, and click the name of a topic to see the available list of videos
posted on the site.
Support
Visit the Avaya Support website at
http://support.avaya.com for the most up-to-date
documentation, product notices, and knowledge articles. You can also search for release
notes, downloads, and resolutions to issues. Use the online service request system to create
a service request. Chat with live agents to get answers to questions, or request an agent to
connect you to a support team if an issue requires additional expertise.
Support
Administering Avaya G430 Branch Gateway October 2013 15
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