2. Do one of the following:
• Dial the number to which you want to transfer the call.
• If the recipient’s call is on hold, press Held call.
• Call the person from the Contacts or Recents.
3. To immediately transfer a call, press Now.
The call-transfer recipient’s phone starts ringing, and the phone transfers the first call to the
recipient.
4. To transfer a call to an attended recipient, do the following:
a. Press Talk.
The first call is put on hold, and the call-transfer recipient’s phone starts ringing.
b. After the recipient answers your call, press Complete.
Automatic Callback
With the Automatic Callback feature, you receive a notification call to connect with the available
extension number that was previously busy, unanswered, on another call, or out of coverage.
Setting up Automatic Callback
About this task
Use this procedure to get a notification call when your previously unanswered extension is
available to connect. You must use this feature only when your call is unattended by the receiver.
Before you begin
Ensure that the feature is activated by your administrator.
Procedure
1. Press Main menu, and scroll to Features.
2. Press one of the following:
• Select
• OK
3. Scroll to Automatic Callback, and press Select.
When you end the callback call, the phone deactivates the feature automatically.
Calling in your intercom group
About this task
Use this procedure to call a specific extension or intercom group.
Advanced features
May 2018 Using Avaya J169/J179 IP Phone SIP in third-party call control setup 46
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