To override call redirection, the administrator must configure on SMGR:
• The monitored phone setting that enables the monitoring phone to override call redirection
directly or through a choice provided to the user.
• The monitoring phone setting that enables the phone to override the call redirection feature
that is active on a monitored phone.
For more information to set the overriding permission on SMGR, see Administering Avaya Aura
®
System Manager.
Answering an active call on a monitored extension
Procedure
1. Go to the Features screen.
2. Scroll to choose the monitored extension for which you want to answer the incoming call.
3. Press one of the following twice:
• Select
• OK
Viewing the status of monitored stations
Procedure
1. Go to the Features screen.
2. Scroll to view the status of the required monitored extension.
Note:
The Team button screen remains active till you close the screen.
Speed dialing to a monitored extension
Before you begin
Ensure that the monitored phone to which you make the call is in an idle state.
About this task
Use this task to make a call to a monitored phone. If the monitored phone has an active call
redirection feature and you can override the feature, the monitored phone rings for 30 seconds. If
no one answers the call during this time, the system redirects the call to the redirected number.
Procedure
1. Go to the Features screen.
2. Scroll to choose the monitored phone that you want to call.
3. Press one of the following twice:
• Select
Features
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