Chapter 12: Managing conference calls............................................................................... 63
Adding a person to an active call............................................................................................ 63
Adding a person on hold to a conference call........................................................................... 63
Putting a conference call on hold and resuming a call............................................................... 64
Dropping or Disconnecting the last participant from a conference call........................................ 64
Viewing the details of a conference......................................................................................... 65
Chapter 13: Team Button....................................................................................................... 66
Answering an active call on a monitored extension................................................................... 67
Viewing the status of monitored stations.................................................................................. 67
Speed dialing to a monitored extension................................................................................... 67
Transferring a call to a monitored phone.................................................................................. 68
Monitoring other extensions at a glance.................................................................................. 69
Chapter 14: Advanced features............................................................................................. 70
Accessing the Features screen............................................................................................... 70
Active call shortcut keys......................................................................................................... 70
Making a call transfer with a shortcut key.......................................................................... 71
Making a conference call with a shortcut key..................................................................... 71
Activating the screen saver.................................................................................................... 72
Automatic Callback................................................................................................................ 72
Setting up Automatic Callback.......................................................................................... 72
Autodialing a pre-assigned number......................................................................................... 73
Blocking your extension from displaying during calls................................................................ 73
Bridged Call Appearance....................................................................................................... 74
Making a call on a bridged line......................................................................................... 74
Answering a bridged line call............................................................................................ 74
Joining a call on a bridged line ......................................................................................... 75
Busy Indicator....................................................................................................................... 75
Busy Indicator icons and LED indication............................................................................ 75
Busy Indicator call operations........................................................................................... 76
Call Transfer to a monitored user...................................................................................... 77
Calendar............................................................................................................................... 78
Accessing calendar......................................................................................................... 78
Configuring the Microsoft
®
Exchange Server calendar........................................................ 78
Reviewing your Calendar event........................................................................................ 79
Calling in your intercom group................................................................................................ 80
Call Parking.......................................................................................................................... 80
Parking a call.................................................................................................................. 81
Unparking a call.............................................................................................................. 81
Call Pickup........................................................................................................................... 81
Answering a call for a Call Pickup group member............................................................... 82
Answering a call in the same Call Pickup group................................................................. 82
Answering a call using the extension number.................................................................... 83
Call recording........................................................................................................................ 83
Contents
April 2021 Using Avaya J189 SIP IP Phone in Avaya Aura
®
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